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WangShen007 e0baca15a9 feat(modules): 帮助中心、工单、工作流与多渠道接入
补齐 FAQ、帮助中心、工单、可视化工作流及 Telegram/WhatsApp/Slack 等渠道模块。
2026-10-17 22:05:00 +08:00

44 lines
1.5 KiB
Python

"""
Copyright 2024-2026 ReplyPier
Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at
http://www.apache.org/licenses/LICENSE-2.0
Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
See the License for the specific language governing permissions and
limitations under the License.
AI-ticketing plan gating: paid-plan feature on cloud, unrestricted for
OSS/self-hosted. Thin wrappers over the generic feature gate (the
help-center pattern).
"""
from uuid import UUID
from sqlalchemy.orm import Session
from app.services.feature_gate import check_feature_access, feature_allowed
AI_TICKETING_FEATURE = "ai_ticketing"
UPGRADE_MESSAGE = (
"AI Ticketing is not available in your current plan. "
"Please upgrade to access this feature."
)
def ticketing_allowed(db: Session, organization_id: UUID) -> bool:
"""Non-raising check — used by the chat-agent tool assembly and workers.
Fails closed on gating errors."""
return feature_allowed(db, organization_id, AI_TICKETING_FEATURE)
def check_ticketing_access(db: Session, organization_id: UUID) -> None:
"""Raising check for admin endpoints (403 with the upgrade message)."""
check_feature_access(db, organization_id, AI_TICKETING_FEATURE, UPGRADE_MESSAGE)