20 lines
1006 B
TypeScript
20 lines
1006 B
TypeScript
import { test, expect, channels, expectUnchanged, AI_REPLY } from '@e2e'
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// The core promise of every channel: a customer writes in, the agent's answer goes
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// back out on the same channel, to that customer.
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for (const [name, connect] of Object.entries(channels)) {
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test(`a customer on ${name} gets the agent's answer back there @channels`, async ({ agent, llm, adminApi, request }) => {
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await llm.script(agent, (s) => s
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.when(/opening hours/i).reply('We are open 9am to 5pm, Monday to Friday.')
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.otherwise().reply('Happy to help!'))
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const channel = await connect({ api: adminApi, request, agentId: agent.id })
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const chat = channel.chatWith('Tess')
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await chat.send('What are your opening hours?')
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// Exactly one answer, the scripted one, from this account — no duplicate, no default.
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await expect.poll(() => chat.replies(), AI_REPLY).toEqual(['We are open 9am to 5pm, Monday to Friday.'])
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await expectUnchanged(`${name} replies`, () => chat.replies())
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})
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}
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