/* Copyright 2024-2026 ReplyPier Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. Live ticket updates: joins the per-org ticket room on the /agent namespace and forwards `ticket_update` frames. Callers keep a poll fallback — a missed frame is never fatal. */ import { onBeforeUnmount, onMounted } from 'vue' import { socketService } from '@/services/socket' import { userService } from '@/services/user' import type { TicketUpdateEvent } from '@/types/ticket' export function useTicketSocket(onUpdate: (event: TicketUpdateEvent) => void) { const orgId = userService.getCurrentUser()?.organization_id const room = orgId ? `org_tickets_${orgId}` : null const handleUpdate = (data: unknown) => { const event = data as TicketUpdateEvent if (event && event.ticket_id) onUpdate(event) } const joinRoom = () => { if (room) socketService.emit('join_room', { session_id: room }) } const handleReconnect = () => { socketService.off('ticket_update', handleUpdate) socketService.on('ticket_update', handleUpdate) joinRoom() } onMounted(() => { if (!room) return socketService.connect() socketService.on('ticket_update', handleUpdate) socketService.onReconnect(handleReconnect) joinRoom() }) onBeforeUnmount(() => { if (!room) return socketService.emit('leave_room', { session_id: room }) socketService.off('ticket_update', handleUpdate) socketService.offReconnect(handleReconnect) }) }