""" Copyright 2024-2026 ReplyPier Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. """ """add investigation glass-box tables (hypotheses, events, RCA documents) Revision ID: add_invest_glassbox_001 Revises: merge_tkt_phone_001 Create Date: 2026-07-17 Phase 3 of AI-first ticketing: hypothesis-driven investigation with evidence captured as first-class rows (investigation_events) and structured, versioned RCA documents. """ from alembic import op import sqlalchemy as sa from sqlalchemy.dialects import postgresql # revision identifiers, used by Alembic. revision = 'add_invest_glassbox_001' down_revision = 'merge_tkt_phone_001' branch_labels = None depends_on = None def upgrade() -> None: op.create_table( 'investigation_hypotheses', sa.Column('id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('run_id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('ticket_id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('idx', sa.Integer(), nullable=False), sa.Column('title', sa.String(length=300), nullable=False), sa.Column('rationale', sa.Text(), nullable=True), sa.Column('status', sa.String(), nullable=False), sa.Column('confidence', sa.Float(), nullable=True), sa.Column('conclusion', sa.Text(), nullable=True), sa.Column('created_at', sa.DateTime(timezone=True), server_default=sa.text('now()'), nullable=True), sa.Column('updated_at', sa.DateTime(timezone=True), nullable=True), sa.ForeignKeyConstraint(['run_id'], ['investigation_runs.id'], ondelete='CASCADE'), sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], ondelete='CASCADE'), sa.PrimaryKeyConstraint('id'), ) op.create_index(op.f('ix_investigation_hypotheses_run_id'), 'investigation_hypotheses', ['run_id']) op.create_index(op.f('ix_investigation_hypotheses_ticket_id'), 'investigation_hypotheses', ['ticket_id']) op.create_table( 'investigation_events', sa.Column('id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('run_id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('ticket_id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('hypothesis_id', postgresql.UUID(as_uuid=True), nullable=True), sa.Column('seq', sa.Integer(), nullable=False), sa.Column('event_type', sa.String(), nullable=False), sa.Column('label', sa.String(length=300), nullable=True), sa.Column('tool_name', sa.String(length=200), nullable=True), sa.Column('connector_name', sa.String(length=200), nullable=True), sa.Column('tool_input', sa.Text(), nullable=True), sa.Column('tool_result', sa.Text(), nullable=True), sa.Column('duration_ms', sa.Integer(), nullable=True), sa.Column('error', sa.Text(), nullable=True), sa.Column('created_at', sa.DateTime(timezone=True), server_default=sa.text('now()'), nullable=True), sa.ForeignKeyConstraint(['run_id'], ['investigation_runs.id'], ondelete='CASCADE'), sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], ondelete='CASCADE'), sa.ForeignKeyConstraint(['hypothesis_id'], ['investigation_hypotheses.id'], ondelete='SET NULL'), sa.PrimaryKeyConstraint('id'), ) op.create_index(op.f('ix_investigation_events_run_id'), 'investigation_events', ['run_id']) op.create_index(op.f('ix_investigation_events_ticket_id'), 'investigation_events', ['ticket_id']) op.create_index('ix_investigation_events_run_seq', 'investigation_events', ['run_id', 'seq']) op.create_table( 'rca_documents', sa.Column('id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('ticket_id', postgresql.UUID(as_uuid=True), nullable=False), sa.Column('run_id', postgresql.UUID(as_uuid=True), nullable=True), sa.Column('version', sa.Integer(), nullable=False), sa.Column('summary', sa.Text(), nullable=True), sa.Column('impact', sa.Text(), nullable=True), sa.Column('timeline', postgresql.JSON(astext_type=sa.Text()), nullable=True), sa.Column('investigation_log', sa.Text(), nullable=True), sa.Column('contributing_factors', postgresql.JSON(astext_type=sa.Text()), nullable=True), sa.Column('conclusion', sa.Text(), nullable=True), sa.Column('remediation', sa.Text(), nullable=True), sa.Column('prevention', sa.Text(), nullable=True), sa.Column('customer_summary', sa.Text(), nullable=True), sa.Column('confidence', sa.Float(), nullable=True), sa.Column('is_partial', sa.Boolean(), server_default=sa.text('false'), nullable=False), sa.Column('generated_by', sa.String(), server_default='ai', nullable=False), sa.Column('reviewed_by_user_id', postgresql.UUID(as_uuid=True), nullable=True), sa.Column('reviewed_at', sa.DateTime(timezone=True), nullable=True), sa.Column('created_at', sa.DateTime(timezone=True), server_default=sa.text('now()'), nullable=True), sa.Column('updated_at', sa.DateTime(timezone=True), nullable=True), sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], ondelete='CASCADE'), sa.ForeignKeyConstraint(['run_id'], ['investigation_runs.id'], ondelete='SET NULL'), sa.ForeignKeyConstraint(['reviewed_by_user_id'], ['users.id'], ondelete='SET NULL'), sa.PrimaryKeyConstraint('id'), sa.UniqueConstraint('ticket_id', 'version', name='uq_rca_documents_ticket_version'), ) op.create_index(op.f('ix_rca_documents_ticket_id'), 'rca_documents', ['ticket_id']) def downgrade() -> None: op.drop_index(op.f('ix_rca_documents_ticket_id'), table_name='rca_documents') op.drop_table('rca_documents') op.drop_index('ix_investigation_events_run_seq', table_name='investigation_events') op.drop_index(op.f('ix_investigation_events_ticket_id'), table_name='investigation_events') op.drop_index(op.f('ix_investigation_events_run_id'), table_name='investigation_events') op.drop_table('investigation_events') op.drop_index(op.f('ix_investigation_hypotheses_ticket_id'), table_name='investigation_hypotheses') op.drop_index(op.f('ix_investigation_hypotheses_run_id'), table_name='investigation_hypotheses') op.drop_table('investigation_hypotheses')