feat(ui): ReplyPier 品牌、中文界面与前端构建产物
替换品牌文案与图标,补齐窄屏布局和加载失败提示,确认主要旅程可操作。
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{#
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Copyright 2024-2026 ChatterMate
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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Shared chrome for the public help center (list page + article page): head/meta,
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all CSS, header, contact CTA, footer, and the chat-widget embed. Pages fill the
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`hero`, `body` and `page_scripts` blocks.
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Every org/FAQ value is escaped by Jinja2 autoescaping. The ONE exception is the
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article body, which is pre-sanitized to an HTML allowlist by
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app.services.help_center_content and rendered with `| safe`; never mark any other
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org content safe. Colors: only `--brand`/`--brand-ink` come from the server
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(validated hex); every other tone is derived in CSS via color-mix.
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#}<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>{{ title }}</title>
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<meta name="description" content="{{ description }}">
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<link rel="canonical" href="{{ canonical_url }}">
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{% if favicon_url %}<link rel="icon" href="{{ favicon_url }}">{% endif %}
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<meta property="og:title" content="{{ title }}">
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<meta property="og:description" content="{{ description }}">
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<meta property="og:type" content="{{ og_type | default('website') }}">
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<meta property="og:url" content="{{ canonical_url }}">
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{% if og_site_name %}<meta property="og:site_name" content="{{ og_site_name }}">{% endif %}
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{# og:image must be absolute (scrapers don't resolve relative URLs) — the
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route absolutizes it. Without an image the card degrades to a text
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summary rather than showing a broken thumbnail. #}
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{% if og_image %}
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<meta property="og:image" content="{{ og_image }}">
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<meta name="twitter:card" content="summary_large_image">
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<meta name="twitter:image" content="{{ og_image }}">
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{% else %}
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<meta name="twitter:card" content="summary">
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{% endif %}
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<meta name="twitter:title" content="{{ title }}">
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<meta name="twitter:description" content="{{ description }}">
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<link rel="preconnect" href="https://fonts.googleapis.com">
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<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
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<link href="https://fonts.googleapis.com/css2?family=Sora:wght@400;500;600;700&family=Instrument+Sans:wght@400;500;600&family=JetBrains+Mono:wght@400;500&display=swap" rel="stylesheet">
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<style>
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:root {
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--brand: {{ brand_color }};
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--brand-ink: {{ brand_ink }};
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--brand-tint: color-mix(in srgb, var(--brand) 9%, #fff);
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--brand-soft: color-mix(in srgb, var(--brand) 30%, #fff);
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--brand-line: color-mix(in srgb, var(--brand) 40%, #fff);
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--hero-bg: linear-gradient(180deg, color-mix(in srgb, var(--brand) 10%, #fff), #f5f6f9 80%);
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--hero-glow: radial-gradient(ellipse, color-mix(in srgb, var(--brand) 12%, transparent), transparent 68%);
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--cta-bg: linear-gradient(120deg, var(--brand), color-mix(in srgb, var(--brand) 78%, #fff));
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--cta-sub: color-mix(in srgb, var(--brand-ink) 72%, transparent);
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--sans: 'Instrument Sans', system-ui, -apple-system, sans-serif;
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--display: 'Sora', var(--sans);
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--mono: 'JetBrains Mono', ui-monospace, monospace;
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}
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* { box-sizing: border-box; }
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/* Author display rules (e.g. .hc-card { display:flex }) otherwise beat the UA
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[hidden] rule, so the hidden attribute must win explicitly for JS toggling. */
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[hidden] { display: none !important; }
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html, body { margin: 0; padding: 0; background: #f5f6f9; }
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body { color: #1a1b25; font-family: var(--sans); -webkit-font-smoothing: antialiased; min-height: 100vh; }
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a { color: var(--brand); }
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::selection { background: var(--brand-soft); color: #1a1b25; }
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@keyframes hc-rise { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }
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@keyframes hc-blink { 0%, 100% { opacity: .3; } 50% { opacity: 1; } }
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@keyframes hc-shimmer { 0% { background-position: 200% 0; } 100% { background-position: -200% 0; } }
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/* ---------- header ---------- */
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.hc-header { background: #fff; border-bottom: 1px solid #ececf2; position: sticky; top: 0; z-index: 40; }
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.hc-header-in { max-width: 1120px; margin: 0 auto; display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 15px 28px; }
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.hc-brand { display: flex; align-items: center; gap: 11px; text-decoration: none; color: inherit; min-width: 0; }
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.hc-mark { width: 30px; height: 30px; border-radius: 9px; background: var(--brand); display: flex; align-items: center; justify-content: center; flex-shrink: 0; }
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.hc-mark span { width: 12px; height: 12px; border-radius: 3px; background: var(--brand-ink); transform: rotate(45deg); }
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.hc-logo { height: 30px; width: auto; display: block; flex-shrink: 0; }
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.hc-name { font-family: var(--display); font-weight: 700; font-size: 19px; letter-spacing: -.02em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
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.hc-kicker { font-size: 14px; color: #8a90a0; font-weight: 500; padding-left: 12px; border-left: 1px solid #e4e6ec; white-space: nowrap; }
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.hc-nav { display: flex; align-items: center; gap: 20px; font-size: 14.5px; flex-shrink: 0; }
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.hc-nav a { color: #5a6172; text-decoration: none; }
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.hc-nav a:hover { color: #1a1b25; }
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.hc-nav a.cta { padding: 9px 17px; background: var(--brand); color: var(--brand-ink); border-radius: 10px; font-weight: 600; }
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/* ---------- hero ---------- */
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.hc-hero { position: relative; overflow: hidden; background: var(--hero-bg); padding: 58px 28px 46px; }
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.hc-hero-glow { position: absolute; top: -90px; left: 50%; transform: translateX(-50%); width: 640px; height: 340px; max-width: 100%; background: var(--hero-glow); pointer-events: none; }
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.hc-hero-in { position: relative; max-width: 720px; margin: 0 auto; text-align: center; }
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.hc-hero h1 { font-family: var(--display); font-weight: 700; font-size: 38px; line-height: 1.1; letter-spacing: -.03em; margin: 0 0 12px; }
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.hc-hero p.lead { font-size: 16.5px; color: #5a6172; margin: 0 0 26px; }
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.hc-searchbar { display: flex; align-items: center; gap: 12px; background: #fff; border: 1px solid #e4e6ec; border-radius: 15px; padding: 6px 6px 6px 18px; box-shadow: 0 12px 34px rgba(40, 36, 90, .08); max-width: 600px; margin: 0 auto; }
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.hc-searchbar svg { flex-shrink: 0; }
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.hc-searchbar input { flex: 1; min-width: 0; background: transparent; border: none; outline: none; font-size: 16px; color: #1a1b25; font-family: var(--sans); padding: 12px 0; }
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.hc-searchbar input::placeholder { color: #9aa0ad; }
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.hc-clear { flex-shrink: 0; width: 34px; height: 34px; border-radius: 9px; background: #f1f2f6; border: none; color: #8a90a0; cursor: pointer; font-size: 14px; display: none; }
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.hc-popular { display: flex; align-items: center; justify-content: center; gap: 9px; margin-top: 18px; font-size: 13.5px; color: #8a90a0; flex-wrap: wrap; }
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.hc-chip { padding: 5px 12px; background: #fff; border: 1px solid #e4e6ec; border-radius: 999px; font-size: 13px; color: #4a5163; cursor: pointer; font-family: var(--sans); text-decoration: none; }
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.hc-chip:hover { border-color: var(--brand-soft); }
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/* ---------- body layout ---------- */
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.hc-body { max-width: 1120px; margin: 0 auto; padding: 40px 28px 20px; display: grid; grid-template-columns: 250px 1fr; gap: 36px; align-items: start; }
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.hc-aside { position: sticky; top: 82px; }
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.hc-aside-label { font-family: var(--mono); font-size: 11px; letter-spacing: .09em; color: #9aa0ad; padding: 0 6px; margin-bottom: 12px; }
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.hc-topics { display: flex; flex-direction: column; gap: 4px; }
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.hc-topic { display: flex; align-items: center; gap: 11px; width: 100%; padding: 9px 10px; border-radius: 12px; cursor: pointer; font-family: var(--sans); border: 1px solid transparent; background: transparent; color: #4a5163; transition: background .15s; text-decoration: none; text-align: left; }
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.hc-topic:hover { background: #fff; }
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.hc-topic.active { border-color: var(--brand-soft); background: var(--brand-tint); color: #1a1b25; }
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.hc-topic-icon { width: 30px; height: 30px; flex-shrink: 0; border-radius: 9px; display: flex; align-items: center; justify-content: center; background: color-mix(in srgb, var(--ic) 12%, #fff); color: var(--ic); }
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.hc-topic-name { flex: 1; min-width: 0; text-align: left; font-size: 14.5px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
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.hc-topic.active .hc-topic-name { font-weight: 600; }
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.hc-topic-count { flex-shrink: 0; font-family: var(--mono); font-size: 12px; color: #b4b9c4; }
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.hc-topic.active .hc-topic-count { color: var(--brand); }
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.hc-help-card { margin-top: 22px; padding: 18px; background: #fff; border: 1px solid #ececf2; border-radius: 16px; box-shadow: 0 2px 10px rgba(40, 36, 90, .04); }
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.hc-help-card h3 { font-family: var(--display); font-weight: 600; font-size: 14.5px; margin: 0 0 5px; }
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.hc-help-card p { font-size: 13px; color: #8a90a0; line-height: 1.5; margin: 0 0 13px; }
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.hc-main { min-width: 0; }
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/* ---------- AI answer ---------- */
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.hc-ai-wrap { margin-bottom: 24px; }
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.hc-ask-btn { display: inline-flex; align-items: center; gap: 8px; padding: 11px 18px; background: #fff; border: 1px solid var(--brand-soft); color: var(--brand); border-radius: 12px; font-size: 14px; font-weight: 600; cursor: pointer; font-family: var(--sans); }
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.hc-ask-btn:hover { background: var(--brand-tint); }
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.hc-ai { background: #fff; border: 1px solid var(--brand-soft); border-radius: 18px; padding: 22px 24px; box-shadow: 0 12px 34px rgba(40, 36, 90, .06); animation: hc-rise .3s ease; }
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.hc-ai-head { display: flex; align-items: center; gap: 10px; margin-bottom: 13px; flex-wrap: wrap; }
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.hc-badge { display: inline-flex; align-items: center; gap: 7px; padding: 5px 11px; background: var(--brand-tint); border: 1px solid var(--brand-soft); border-radius: 999px; font-family: var(--mono); font-size: 11px; font-weight: 500; color: var(--brand); letter-spacing: .04em; }
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.hc-dots { display: inline-flex; gap: 3px; }
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.hc-dots span { width: 4px; height: 4px; border-radius: 50%; background: var(--brand); animation: hc-blink 1s ease-in-out infinite; }
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.hc-dots span:nth-child(2) { animation-delay: .18s; }
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.hc-dots span:nth-child(3) { animation-delay: .36s; }
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.hc-ai-note { font-size: 12px; color: #9aa0ad; }
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.hc-ai-answer { font-size: 16px; line-height: 1.65; color: #2a303e; margin: 0; white-space: pre-line; }
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.hc-ai-foot { display: flex; align-items: center; justify-content: flex-end; gap: 16px; flex-wrap: wrap; padding-top: 14px; margin-top: 14px; border-top: 1px solid #f1f2f6; }
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.hc-skeleton { display: flex; flex-direction: column; gap: 9px; }
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.hc-skeleton span { height: 12px; border-radius: 6px; background: linear-gradient(90deg, #eef0f4, #f6f7f9, #eef0f4); background-size: 200% 100%; animation: hc-shimmer 1.3s linear infinite; }
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/* ---------- content header ---------- */
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.hc-head { display: flex; align-items: center; gap: 12px; margin-bottom: 18px; }
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.hc-head-icon { width: 38px; height: 38px; flex-shrink: 0; border-radius: 11px; display: flex; align-items: center; justify-content: center; background: color-mix(in srgb, var(--ic) 12%, #fff); color: var(--ic); }
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.hc-head h2 { font-family: var(--display); font-weight: 600; font-size: 22px; letter-spacing: -.02em; margin: 0; }
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.hc-head-sub { font-size: 13.5px; color: #8a90a0; margin-top: 2px; }
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/* ---------- FAQ list (link cards) ---------- */
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.hc-list { display: flex; flex-direction: column; gap: 10px; }
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.hc-card { display: flex; align-items: center; justify-content: space-between; gap: 16px; background: #fff; border: 1px solid #ececf2; border-radius: 14px; padding: 16px 20px; text-decoration: none; box-shadow: 0 1px 5px rgba(40, 36, 90, .03); transition: border-color .18s, transform .18s; }
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.hc-card:hover { border-color: var(--brand-soft); transform: translateY(-1px); }
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.hc-card-main { min-width: 0; flex: 1; }
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.hc-tag { display: none; font-family: var(--mono); font-size: 10.5px; padding: 3px 8px; border-radius: 6px; background: color-mix(in srgb, var(--ic) 12%, #fff); color: var(--ic); margin-bottom: 8px; }
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.hc-qtext { display: block; font-size: 15.5px; font-weight: 600; color: #1a1b25; line-height: 1.4; }
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.hc-preview { display: block; font-size: 13.5px; color: #8a90a0; line-height: 1.5; margin-top: 4px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
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.hc-card-meta { flex-shrink: 0; display: flex; align-items: center; gap: 12px; }
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.hc-read { font-size: 12px; color: #b4b9c4; white-space: nowrap; }
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.hc-chev { color: #8a90a0; display: flex; }
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/* ---------- grouped browse: every category with its own articles ---------- */
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.hc-groups { display: flex; flex-direction: column; gap: 30px; }
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.hc-group { scroll-margin-top: 90px; }
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.hc-group-head { margin-bottom: 14px; }
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.hc-group-head h2 { font-size: 19px; }
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.hc-empty { text-align: center; padding: 56px 20px; background: #fff; border: 1px solid #ececf2; border-radius: 18px; }
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.hc-empty-icon { width: 52px; height: 52px; margin: 0 auto 18px; border-radius: 14px; background: #f5f6f9; border: 1px solid #ececf2; display: flex; align-items: center; justify-content: center; color: #9aa0ad; }
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.hc-empty h3 { font-family: var(--display); font-weight: 600; font-size: 19px; margin: 0 0 8px; }
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.hc-empty p { font-size: 15px; color: #8a90a0; margin: 0 0 20px; }
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/* ---------- article page ---------- */
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/* Breadcrumb trail. The markup mirrors the BreadcrumbList JSON-LD exactly —
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change one and change the other, or the structured data stops matching
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the visible content. The current page is text, not a link. */
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.hc-crumbs { display: flex; align-items: center; flex-wrap: wrap; gap: 6px; margin-bottom: 20px; font-family: var(--sans); font-size: 13.5px; color: #8a90a0; }
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.hc-crumbs a { color: #8a90a0; text-decoration: none; }
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.hc-crumbs a:hover { color: #4a5163; text-decoration: underline; }
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.hc-crumb-sep { color: #c4c8d2; }
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/* The article title can be long; keep the trail to one tidy line. */
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.hc-crumb-current { color: #4a5163; max-width: min(100%, 340px); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
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.hc-article-meta { display: flex; align-items: center; gap: 10px; margin-bottom: 14px; flex-wrap: wrap; }
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.hc-article-tag { font-family: var(--mono); font-size: 11px; padding: 4px 10px; border-radius: 7px; background: color-mix(in srgb, var(--ic) 12%, #fff); color: var(--ic); }
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.hc-article-time { font-size: 13px; color: #9aa0ad; }
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.hc-article h1 { font-family: var(--display); font-weight: 700; font-size: 30px; line-height: 1.2; letter-spacing: -.025em; margin: 0 0 22px; }
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.hc-article-card { background: #fff; border: 1px solid #ececf2; border-radius: 18px; padding: 30px 32px; box-shadow: 0 2px 12px rgba(40, 36, 90, .04); }
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/* rendered Markdown body */
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.hc-article-body { font-size: 15.5px; color: #3a4152; line-height: 1.72; }
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/* A short, single-paragraph answer reads larger so it doesn't look lost in
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the card's whitespace. */
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.hc-article-body > p:only-child { font-size: 18px; line-height: 1.6; color: #2a3040; }
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.hc-article-body > :first-child { margin-top: 0; }
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.hc-article-body > :last-child { margin-bottom: 0; }
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.hc-article-body p { margin: 0 0 16px; }
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.hc-article-body h1, .hc-article-body h2, .hc-article-body h3, .hc-article-body h4 { font-family: var(--display); font-weight: 600; letter-spacing: -.015em; color: #1a1b25; margin: 28px 0 12px; line-height: 1.3; }
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.hc-article-body h1 { font-size: 22px; }
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.hc-article-body h2 { font-size: 19px; }
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.hc-article-body h3 { font-size: 16.5px; }
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.hc-article-body h4 { font-size: 15px; }
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.hc-article-body a { color: var(--brand); font-weight: 600; text-decoration: none; }
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.hc-article-body a:hover { text-decoration: underline; }
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.hc-article-body img { max-width: 100%; height: auto; display: block; border-radius: 14px; border: 1px solid #ececf2; margin: 8px 0 22px; }
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.hc-article-body ul, .hc-article-body ol { margin: 6px 0 22px; padding-left: 24px; }
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.hc-article-body li { margin-bottom: 8px; }
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.hc-article-body blockquote { margin: 6px 0 22px; padding: 14px 18px; background: var(--brand-tint); border: 1px solid var(--brand-soft); border-left: 3px solid var(--brand); border-radius: 12px; color: #3a4152; }
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.hc-article-body blockquote p { margin: 0; }
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.hc-article-body code { font-family: var(--mono); font-size: 13px; background: #f1f2f6; border-radius: 5px; padding: 1px 6px; }
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.hc-article-body pre { background: #f1f2f6; border-radius: 12px; padding: 14px 16px; overflow-x: auto; margin: 6px 0 22px; }
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.hc-article-body pre code { background: none; padding: 0; }
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.hc-article-body table { border-collapse: collapse; width: 100%; margin: 6px 0 22px; font-size: 14px; }
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.hc-article-body th, .hc-article-body td { border: 1px solid #ececf2; padding: 8px 11px; text-align: left; }
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.hc-article-body th { background: #f5f6f9; font-weight: 600; }
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.hc-article-body hr { border: none; border-top: 1px solid #ececf2; margin: 24px 0; }
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.hc-feedback { display: flex; align-items: center; gap: 14px; margin-top: 10px; padding-top: 20px; border-top: 1px solid #f1f2f6; flex-wrap: wrap; }
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.hc-feedback-q { font-size: 13.5px; color: #8a90a0; }
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.hc-vote { display: inline-flex; align-items: center; gap: 6px; padding: 7px 13px; border-radius: 9px; font-size: 13px; cursor: pointer; font-family: var(--sans); background: #f5f6f9; border: 1px solid #e4e6ec; color: #4a5163; }
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.hc-vote.on-yes { background: var(--brand-tint); border-color: var(--brand-soft); color: var(--brand); }
|
||||
.hc-vote.on-no { background: #fdecea; border-color: #f3c6be; color: #cf5b38; }
|
||||
.hc-thanks { font-size: 12.5px; color: var(--brand); font-weight: 600; }
|
||||
|
||||
/* related articles */
|
||||
.hc-related { margin-top: 34px; }
|
||||
.hc-related-label { font-family: var(--mono); font-size: 11px; letter-spacing: .09em; color: #9aa0ad; margin-bottom: 14px; }
|
||||
.hc-related-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 12px; }
|
||||
.hc-related-card { display: flex; flex-direction: column; gap: 14px; height: 100%; padding: 18px; background: #fff; border: 1px solid #ececf2; border-radius: 15px; text-decoration: none; box-shadow: 0 1px 5px rgba(40, 36, 90, .03); transition: border-color .18s, transform .18s, box-shadow .18s; }
|
||||
.hc-related-card:hover { border-color: var(--brand-soft); transform: translateY(-2px); box-shadow: 0 12px 26px rgba(40, 36, 90, .08); }
|
||||
.hc-related-top { display: flex; align-items: center; justify-content: space-between; }
|
||||
.hc-related-icon { width: 34px; height: 34px; border-radius: 10px; background: color-mix(in srgb, var(--ic) 12%, #fff); color: var(--ic); display: flex; align-items: center; justify-content: center; }
|
||||
.hc-related-q { display: block; font-family: var(--display); font-size: 15px; font-weight: 600; color: #1a1b25; line-height: 1.35; letter-spacing: -.01em; }
|
||||
.hc-related-time { display: inline-flex; align-items: center; gap: 6px; margin-top: auto; font-size: 12.5px; color: #9aa0ad; }
|
||||
|
||||
/* ---------- contact CTA ---------- */
|
||||
.hc-cta-shell { max-width: 1120px; margin: 0 auto; padding: 0 28px; }
|
||||
.hc-cta { margin: 24px 0 56px; background: var(--cta-bg); border-radius: 24px; padding: 44px; display: flex; align-items: center; justify-content: space-between; gap: 30px; flex-wrap: wrap; color: var(--brand-ink); scroll-margin-top: 90px; }
|
||||
.hc-cta h2 { font-family: var(--display); font-weight: 700; font-size: 26px; letter-spacing: -.02em; margin: 0 0 8px; }
|
||||
.hc-cta p { font-size: 16px; color: var(--cta-sub); margin: 0; max-width: 440px; line-height: 1.55; }
|
||||
.hc-cta-btn { display: inline-flex; align-items: center; gap: 10px; padding: 15px 26px; background: var(--brand-ink); color: var(--brand); border: none; border-radius: 13px; font-size: 15.5px; font-weight: 600; cursor: pointer; font-family: var(--sans); white-space: nowrap; text-decoration: none; }
|
||||
|
||||
/* ---------- footer ---------- */
|
||||
.hc-footer { border-top: 1px solid #ececf2; background: #fff; }
|
||||
.hc-footer-in { max-width: 1120px; margin: 0 auto; padding: 30px 28px; display: flex; align-items: center; justify-content: space-between; gap: 24px; flex-wrap: wrap; }
|
||||
.hc-footer-org { display: flex; align-items: center; gap: 11px; }
|
||||
.hc-footer-org .hc-mark { width: 26px; height: 26px; border-radius: 8px; }
|
||||
.hc-footer-org .hc-mark span { width: 10px; height: 10px; }
|
||||
.hc-footer-org .hc-name { font-size: 15px; }
|
||||
.hc-powered { display: inline-flex; align-items: center; gap: 8px; text-decoration: none; padding: 7px 13px; border: 1px solid #ececf2; border-radius: 999px; font-size: 12.5px; color: #8a90a0; }
|
||||
.hc-powered strong { display: inline-flex; align-items: center; gap: 6px; color: #1a1b25; font-weight: 600; }
|
||||
.hc-cm-mark { width: 15px; height: 15px; border-radius: 5px 5px 5px 1px; background: #c9f24e; display: inline-flex; align-items: center; justify-content: center; gap: 1.5px; }
|
||||
.hc-cm-mark i { width: 2px; height: 2px; border-radius: 50%; background: #0b0c10; }
|
||||
|
||||
/* progressive enhancement: only hide things once JS takes over */
|
||||
.js .hc-tag { display: none; }
|
||||
|
||||
@media (max-width: 860px) {
|
||||
/* Compact hero so the topics and articles start higher up. */
|
||||
.hc-hero { padding: 30px 20px 22px; }
|
||||
.hc-hero h1 { font-size: 25px; margin-bottom: 6px; }
|
||||
.hc-hero p.lead { font-size: 14.5px; margin-bottom: 16px; }
|
||||
.hc-searchbar { padding: 5px 5px 5px 14px; }
|
||||
.hc-searchbar input { padding: 11px 0; font-size: 15.5px; }
|
||||
/* The 2-column topic grid below is the category picker on mobile, so the
|
||||
duplicate "Popular" chips just add height. */
|
||||
.hc-popular { display: none; }
|
||||
|
||||
.hc-body { grid-template-columns: 1fr; gap: 16px; padding: 18px 16px 16px; }
|
||||
.hc-aside { position: static; min-width: 0; }
|
||||
.hc-main { min-width: 0; }
|
||||
.hc-aside-label { margin-bottom: 10px; }
|
||||
|
||||
/* Topics: a compact 3-row band that scrolls left/right. Fixed-width
|
||||
auto-columns + overflow-x keep the scroll contained to this strip (the
|
||||
page never scrolls sideways), so it stays short instead of a tall grid. */
|
||||
.hc-topics {
|
||||
display: grid;
|
||||
grid-auto-flow: column;
|
||||
grid-template-rows: repeat(3, auto);
|
||||
grid-auto-columns: 46%;
|
||||
gap: 8px;
|
||||
overflow-x: auto;
|
||||
overscroll-behavior-x: contain;
|
||||
scroll-snap-type: x proximity;
|
||||
-webkit-overflow-scrolling: touch;
|
||||
scrollbar-width: none;
|
||||
padding: 0 2px 4px;
|
||||
margin: 0 -2px;
|
||||
}
|
||||
.hc-topics::-webkit-scrollbar { display: none; }
|
||||
.hc-topic { width: auto; min-width: 0; padding: 10px 11px; gap: 9px; scroll-snap-align: start; }
|
||||
.hc-topic-icon { width: 26px; height: 26px; }
|
||||
.hc-topic-name { font-size: 13.5px; }
|
||||
|
||||
/* Redundant on mobile — the "Still need a hand?" CTA below covers it. */
|
||||
.hc-help-card { display: none; }
|
||||
/* While searching, get the whole browse-topics column out of the way so
|
||||
the results (and the Ask-AI card) sit right under the search box,
|
||||
instead of on a "second page" below every category. Also tighten the
|
||||
hero/body padding so results sit close to the search box. */
|
||||
body.hc-searching .hc-aside { display: none; }
|
||||
body.hc-searching .hc-hero { padding-bottom: 8px; }
|
||||
body.hc-searching .hc-body { padding-top: 8px; }
|
||||
.hc-cta { padding: 30px; }
|
||||
.hc-article-card { padding: 24px 20px; }
|
||||
.hc-related-grid { grid-template-columns: 1fr; }
|
||||
}
|
||||
</style>
|
||||
{% block extra_head %}{% endblock %}
|
||||
</head>
|
||||
<body>
|
||||
<!-- ============ HEADER ============ -->
|
||||
<header class="hc-header">
|
||||
<div class="hc-header-in">
|
||||
<a class="hc-brand" href="{{ base_path }}/">
|
||||
{% if logo_url %}
|
||||
<img class="hc-logo" src="{{ logo_url }}" alt="{{ row.organization.name }} logo">
|
||||
{% else %}
|
||||
<span class="hc-mark"><span></span></span>
|
||||
{% endif %}
|
||||
<span class="hc-name">{{ row.organization.name }}</span>
|
||||
<span class="hc-kicker">Help Center</span>
|
||||
</a>
|
||||
<nav class="hc-nav">
|
||||
{% for link in header_links %}<a href="{{ link.url }}" rel="noopener">{{ link.label }}</a>{% endfor %}
|
||||
{% if row.cta_enabled and row.cta_text and row.cta_url %}<a class="cta" href="{{ row.cta_url }}" rel="noopener">{{ row.cta_text }}</a>{% endif %}
|
||||
</nav>
|
||||
</div>
|
||||
</header>
|
||||
|
||||
{% block hero %}{% endblock %}
|
||||
|
||||
{% block body %}{% endblock %}
|
||||
|
||||
<!-- ============ CONTACT CTA ============ -->
|
||||
{% set cta_shown = row.cta_enabled and row.cta_text and row.cta_url %}
|
||||
{% if widget_id or cta_shown %}
|
||||
<div class="hc-cta-shell">
|
||||
<section class="hc-cta" id="contact">
|
||||
<div>
|
||||
<h2>Still need a hand?</h2>
|
||||
<p>{% if widget_id %}Our support assistant answers instantly, any time of day — and connects you to a human whenever you need one.{% else %}Reach out and our team will get back to you.{% endif %}</p>
|
||||
</div>
|
||||
{% if widget_id %}
|
||||
<button class="hc-cta-btn" type="button" data-chat>
|
||||
<svg viewBox="0 0 24 24" width="18" height="18" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 11.5a8.5 8.5 0 0 1-12.3 7.6L3 21l1.9-5.7A8.5 8.5 0 1 1 21 11.5z"></path></svg>
|
||||
Start a chat
|
||||
</button>
|
||||
{% elif cta_shown %}
|
||||
<a class="hc-cta-btn" href="{{ row.cta_url }}" rel="noopener">{{ row.cta_text }}</a>
|
||||
{% endif %}
|
||||
</section>
|
||||
</div>
|
||||
{% endif %}
|
||||
|
||||
<!-- ============ FOOTER ============ -->
|
||||
<footer class="hc-footer">
|
||||
<div class="hc-footer-in">
|
||||
<div class="hc-footer-org">
|
||||
{% if logo_url %}
|
||||
<img class="hc-logo" src="{{ logo_url }}" alt="{{ row.organization.name }} logo">
|
||||
{% else %}
|
||||
<span class="hc-mark"><span></span></span>
|
||||
{% endif %}
|
||||
<span class="hc-name">{{ row.organization.name }}</span>
|
||||
</div>
|
||||
<a class="hc-powered" href="https://chattermate.chat" target="_blank" rel="noopener">
|
||||
<span>Powered by</span>
|
||||
<strong><span class="hc-cm-mark"><i></i><i></i><i></i></span> ChatterMate</strong>
|
||||
</a>
|
||||
</div>
|
||||
</footer>
|
||||
|
||||
{% if json_ld %}
|
||||
<script type="application/ld+json">{{ json_ld | tojson }}</script>
|
||||
{% endif %}
|
||||
|
||||
<!-- open the real embedded ChatterMate widget -->
|
||||
<script>
|
||||
(function () {
|
||||
// The widget script is async and builds its launcher (#chattermate-button)
|
||||
// a moment after load, so a click can land before it exists — poll briefly
|
||||
// and click as soon as it appears instead of silently doing nothing.
|
||||
function openChat() {
|
||||
var tries = 0;
|
||||
(function attempt() {
|
||||
var btn = document.getElementById('chattermate-button');
|
||||
if (btn) { btn.click(); return; }
|
||||
if (tries++ < 40) { setTimeout(attempt, 150); return; } // ~6s
|
||||
if (window.console) console.warn('[ChatterMate] chat widget is not available on this page.');
|
||||
})();
|
||||
}
|
||||
[].slice.call(document.querySelectorAll('[data-chat]')).forEach(function (b) {
|
||||
b.addEventListener('click', openChat);
|
||||
});
|
||||
})();
|
||||
</script>
|
||||
|
||||
{% block page_scripts %}{% endblock %}
|
||||
|
||||
{% if widget_id %}
|
||||
<script>
|
||||
window.chattermateId = {{ widget_id | tojson }};
|
||||
// Must be set, exactly like the dashboard's install snippet does: the loader
|
||||
// otherwise falls back to the API URL baked in at build time (the vendor
|
||||
// cloud), so a self-hosted help center would ask the wrong backend for its
|
||||
// widget and the visitor would just see "Chat Unavailable".
|
||||
window.chattermateBaseUrl = {{ widget_api_url | tojson }};
|
||||
(function () {
|
||||
var s = document.createElement('script');
|
||||
s.src = {{ widget_script_url | tojson }};
|
||||
s.async = true;
|
||||
document.body.appendChild(s);
|
||||
})();
|
||||
</script>
|
||||
{% endif %}
|
||||
</body>
|
||||
</html>
|
||||
Reference in new issue
Block a user