feat(modules): 帮助中心、工单、工作流与多渠道接入

补齐 FAQ、帮助中心、工单、可视化工作流及 Telegram/WhatsApp/Slack 等渠道模块。

frontend/src/__tests__/components/faq/FaqGenerateBar.spec.ts

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+/*
+Copyright 2024-2026 ChatterMate
+
+Licensed under the Apache License, Version 2.0 (the "License");
+you may not use this file except in compliance with the License.
+You may obtain a copy of the License at
+
+    http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing, software
+distributed under the License is distributed on an "AS IS" BASIS,
+WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+See the License for the specific language governing permissions and
+limitations under the License.
+*/
+
+import { describe, it, expect } from 'vitest'
+import { mount } from '@vue/test-utils'
+import FaqGenerateBar from '../../../components/faq/FaqGenerateBar.vue'
+
+const createWrapper = (props = {}) =>
+  mount(FaqGenerateBar, {
+    props: {
+      phase: 'idle' as const,
+      sourceCount: 5,
+      pageCount: 9,
+      faqCount: 12,
+      publishedCount: 7,
+      ...props,
+    },
+  })
+
+describe('FaqGenerateBar', () => {
+  it('shows knowledge base counts and Generate when idle', () => {
+    const wrapper = createWrapper()
+    expect(wrapper.find('.generate-bar__title').text()).toBe('生成常见问题')
+    expect(wrapper.find('.generate-bar__sub').text()).toContain('读取 5 个来源 · 9 个页面')
+    expect(wrapper.find('.btn--generate').text()).toContain('生成')
+    expect(wrapper.find('.btn--generate').attributes('disabled')).toBeUndefined()
+  })
+
+  it('shows FAQ counts and Regenerate when ready', () => {
+    const wrapper = createWrapper({ phase: 'ready' })
+    expect(wrapper.find('.generate-bar__title').text()).toBe('常见问题待发布')
+    expect(wrapper.find('.generate-bar__sub').text()).toContain('12 条常见问题 · 7 条已发布')
+    expect(wrapper.find('.btn--generate').text()).toContain('重新生成')
+  })
+
+  it('disables the generate button while generating', () => {
+    const wrapper = createWrapper({ phase: 'generating' })
+    expect(wrapper.find('.generate-bar__title').text()).toBe('正在生成常见问题…')
+    expect(wrapper.find('.btn--generate').text()).toContain('生成中…')
+    expect(wrapper.find('.btn--generate').attributes('disabled')).toBeDefined()
+  })
+
+  it('respects the disabled prop', () => {
+    const wrapper = createWrapper({ disabled: true })
+    expect(wrapper.find('.btn--generate').attributes('disabled')).toBeDefined()
+  })
+
+  it('emits generate, import and add', async () => {
+    const wrapper = createWrapper()
+    await wrapper.find('.btn--generate').trigger('click')
+    const ghostButtons = wrapper.findAll('.btn--ghost')
+    await ghostButtons[0].trigger('click')
+    await ghostButtons[1].trigger('click')
+    expect(wrapper.emitted('generate')).toHaveLength(1)
+    expect(wrapper.emitted('import')).toHaveLength(1)
+    expect(wrapper.emitted('add')).toHaveLength(1)
+  })
+
+  it('does not emit generate when disabled', async () => {
+    const wrapper = createWrapper({ phase: 'generating' })
+    await wrapper.find('.btn--generate').trigger('click')
+    expect(wrapper.emitted('generate')).toBeUndefined()
+  })
+})