chore: settle product naming across app, widget and deployments

One word everywhere: ReplyPier in UI copy, package and image names, the
replypier.site domains (app/api/docs/help), REPLYPIER_* settings and the
--rp-* design tokens.

- public widget API is window.ReplyPier with replypierId / replypierBaseUrl /
  replypierConfig / replypierToken, loader at webclient/replypier.min.js;
  both bundles rebuilt from source
- NOTICE, llms.txt, CONTRIBUTING, HELP_CENTER_INFRA and the demo runtime
  config rewritten; the demo config ships no third-party keys
- migration adds the ReplyPier managed model value to the AI model enum
- local compose project, database, role, volume and Docker network carry the
  same name

backend/alembic/versions/replypier_ai_model_001_add_managed_model_value.py

@@ -0,0 +1,52 @@
+"""
+Copyright 2024-2026 ReplyPier
+
+Licensed under the Apache License, Version 2.0 (the "License");
+you may not use this file except in compliance with the License.
+You may obtain a copy of the License at
+
+    http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing, software
+distributed under the License is distributed on an "AS IS" BASIS,
+WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+See the License for the specific language governing permissions and
+limitations under the License.
+"""
+
+"""Add the ReplyPier managed model to the AI model enum
+
+Revision ID: replypier_ai_model_001
+Revises: widget_key_lookup_001
+Create Date: 2026-10-26 00:00:00.000000
+
+``AIModelType`` carries a managed-provider member for installs that bill model
+usage through ReplyPier instead of the customer's own key. The enum type on an
+existing database does not have that value yet, so add it; a database created
+from the current head already contains it and this is then a no-op.
+"""
+from typing import Sequence, Union
+
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = 'replypier_ai_model_001'
+down_revision: Union[str, None] = 'widget_key_lookup_001'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+MANAGED_VALUE = 'REPLYPIER'
+
+
+def upgrade() -> None:
+    # ADD VALUE cannot be used in the same transaction that references the new
+    # label, so it runs in its own autocommit block.
+    with op.get_context().autocommit_block():
+        op.execute(
+            f"ALTER TYPE aimodeltype ADD VALUE IF NOT EXISTS '{MANAGED_VALUE}'"
+        )
+
+
+def downgrade() -> None:
+    # PostgreSQL cannot drop an enum value; nothing to undo.
+    pass

backend/assets/widget.css

@@ -1 +1 @@
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#ffffff)}.new-chat-confirm__button[data-v-6c78f353]:disabled{opacity:.5;cursor:default}.new-chat-confirm__button[data-v-6c78f353]:not(:disabled):hover{opacity:.85}@media (pointer: coarse){.new-chat-confirm[data-v-6c78f353]{padding:10px 12px}.new-chat-confirm__button[data-v-6c78f353]{min-height:40px;padding:8px 14px}}@media (prefers-reduced-motion: reduce){.new-chat-confirm__button[data-v-6c78f353]{transition:none}}.askai[data-v-edea9534]{display:flex;flex-direction:column;height:100%;min-height:0;background:var(--rp-card);color:var(--rp-text);font-family:var(--rp-body-font, inherit)}.askai__bar[data-v-edea9534]{display:flex;align-items:center;gap:10px;padding:14px 14px 14px 16px;border-bottom:1px solid var(--rp-border);flex-shrink:0}.askai__bar-icon[data-v-edea9534]{color:var(--rp-accent);flex-shrink:0}.askai__input[data-v-edea9534]{flex:1;min-width:0;border:none;outline:none;background:transparent;color:var(--rp-text);font-size:16px;font-family:inherit;padding:2px 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ease}.askai__close[data-v-edea9534]:hover{color:var(--rp-text);border-color:var(--rp-accent)}.askai__kbd[data-v-edea9534]{font-size:11px;font-weight:600;letter-spacing:.02em;font-family:inherit}.askai__body[data-v-edea9534]{flex:1;min-height:0;overflow-y:auto;scrollbar-gutter:stable;padding:18px 20px 22px}.askai__content[data-v-edea9534]{display:flow-root}.askai__intro[data-v-edea9534]{margin-bottom:18px}.askai__title[data-v-edea9534]{margin:0 0 4px;font-size:19px;font-weight:600;letter-spacing:-.01em}.askai__subtitle[data-v-edea9534]{margin:0;font-size:14px;line-height:1.5;color:var(--rp-muted)}.askai__label[data-v-edea9534]{display:block;margin:0 0 8px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.07em;color:var(--rp-muted)}.askai__suggestions[data-v-edea9534]{display:flex;flex-direction:column;gap:6px}.askai__suggestion[data-v-edea9534]{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;text-align:left;padding:11px 13px;border:1px solid var(--rp-border);border-radius:10px;background:var(--rp-agent-bg);color:var(--rp-text);font-size:14px;font-family:inherit;cursor:pointer;transition:border-color .15s ease,transform .15s ease}.askai__suggestion[data-v-edea9534]:hover:not(:disabled){border-color:var(--rp-accent);transform:translate(2px)}.askai__suggestion[data-v-edea9534]:disabled{opacity:.55;cursor:default}.askai__suggestion svg[data-v-edea9534]{color:var(--rp-muted);flex-shrink:0}.askai__turn+.askai__turn[data-v-edea9534]{margin-top:20px}.askai__question[data-v-edea9534]{margin:0 0 10px;font-size:16px;font-weight:600;line-height:1.4;letter-spacing:-.01em}.askai__answer[data-v-edea9534]{font-size:14.5px;line-height:1.65;color:var(--rp-text);overflow-wrap:break-word}.askai__answer--streaming[data-v-edea9534]>:last-child:after{content:"";display:inline-block;width:6px;height:1em;margin-left:2px;vertical-align:-.15em;background:var(--rp-accent, currentColor);animation:askai-blink-edea9534 1s steps(1) infinite}@keyframes askai-blink-edea9534{0%,50%{opacity:1}51%,to{opacity:0}}.askai__answer[data-v-edea9534] p{margin:0 0 10px}.askai__answer[data-v-edea9534] p:last-child{margiLine truncated
+img[data-v-a09f9aae]{display:inline-block;vertical-align:middle;flex-shrink:0;object-fit:contain}.new-chat-confirm[data-v-080bebfe]{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:10px 14px;border-bottom:1px solid var(--rp-hairline, rgba(0, 0, 0, .07));background:var(--rp-agent-bg, rgba(0, 0, 0, .03));font-family:var(--rp-body-font, inherit)}.new-chat-confirm__question[data-v-080bebfe]{margin:0;font-size:12.5px;line-height:1.35;color:var(--rp-text, inherit)}.new-chat-confirm__actions[data-v-080bebfe]{display:flex;gap:8px;margin-left:auto}.new-chat-confirm__button[data-v-080bebfe]{padding:5px 11px;border-radius:var(--rp-field-radius, 8px);border:1px solid var(--rp-border, rgba(0, 0, 0, .12));background:transparent;color:var(--rp-text, inherit);font-family:inherit;font-size:12px;font-weight:500;cursor:pointer;transition:opacity .15s ease}.new-chat-confirm__button--primary[data-v-080bebfe]{border-color:transparent;background:var(--rp-accent, 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4px;font-size:19px;font-weight:600;letter-spacing:-.01em}.askai__subtitle[data-v-9c300a6d]{margin:0;font-size:14px;line-height:1.5;color:var(--rp-muted)}.askai__label[data-v-9c300a6d]{display:block;margin:0 0 8px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.07em;color:var(--rp-muted)}.askai__suggestions[data-v-9c300a6d]{display:flex;flex-direction:column;gap:6px}.askai__suggestion[data-v-9c300a6d]{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;text-align:left;padding:11px 13px;border:1px solid var(--rp-border);border-radius:10px;background:var(--rp-agent-bg);color:var(--rp-text);font-size:14px;font-family:inherit;cursor:pointer;transition:border-color .15s ease,transform .15s ease}.askai__suggestion[data-v-9c300a6d]:hover:not(:disabled){border-color:var(--rp-accent);transform:translate(2px)}.askai__suggestion[data-v-9c300a6d]:disabled{opacity:.55;cursor:default}.askai__suggestion svg[data-v-9c300a6d]{color:var(--rp-muted);flex-shrink:0}.askai__turn+.askai__turn[data-v-9c300a6d]{margin-top:20px}.askai__question[data-v-9c300a6d]{margin:0 0 10px;font-size:16px;font-weight:600;line-height:1.4;letter-spacing:-.01em}.askai__answer[data-v-9c300a6d]{font-size:14.5px;line-height:1.65;color:var(--rp-text);overflow-wrap:break-word}.askai__answer--streaming[data-v-9c300a6d]>:last-child:after{content:"";display:inline-block;width:6px;height:1em;margin-left:2px;vertical-align:-.15em;background:var(--rp-accent, currentColor);animation:askai-blink-9c300a6d 1s steps(1) infinite}@keyframes askai-blink-9c300a6d{0%,50%{opacity:1}51%,to{opacity:0}}.asLine truncated

backend/tests/services/test_domain_verification.py

@@ -151,7 +151,7 @@ def test_domain_endpoints_flow(client, db, test_organization):
     assert body["custom_domain"] == "help.customer.com"
     assert body["domain_status"] == "pending"
     assert [r["type"] for r in body["records"]] == ["CNAME", "TXT"]
-    assert body["records"][1]["host"] == "_replypier.customer.com"
+    assert body["records"][1]["host"] == "_replypier.help.customer.com"
 
     with patch.object(dv, "check_txt_record", return_value=True), \
          patch.object(dv, "check_cname_record", return_value=True), \

backend/tests/services/test_sql_guardrails.py

@@ -359,7 +359,7 @@ class TestRowScopeCaseInsensitivity:
         )
 
     def test_predicate_folds_both_sides(self):
-        result = self._ci("Arun@replypier.site")
+        result = self._ci("Arun@ReplyPier.Site")
         assert result.ok
         assert "LOWER(customer_email) = '%s'" % OWNER in result.sql
 
@@ -369,10 +369,10 @@ class TestRowScopeCaseInsensitivity:
         assert "'x'' or ''1''=''1'" in result.sql.lower()
 
     def test_exact_match_when_disabled(self):
-        result = scoped("SELECT id FROM orders", value="Arun@replypier.site")
+        result = scoped("SELECT id FROM orders", value="Arun@ReplyPier.Site")
         assert result.ok
         assert "LOWER(" not in result.sql
-        assert "customer_email = 'Arun@replypier.site'" in result.sql
+        assert "customer_email = 'Arun@ReplyPier.Site'" in result.sql
 
     def test_still_fails_closed(self):
         result = self._ci(value=None)

backend/tests/services/test_ticket_privacy.py

@@ -41,7 +41,7 @@ class TestScrubOutbound:
         assert scrub_outbound(text, (OWNER_EMAIL,)) == text
 
     def test_own_email_matched_case_insensitively(self):
-        text = "Your account Arun@replypier.site is fixed."
+        text = "Your account Arun@ReplyPier.Site is fixed."
         assert scrub_outbound(text, (OWNER_EMAIL,)) == text
 
     def test_own_phone_survives_reformatting(self):

backend/tests/tools/test_ticket_toolkit.py

@@ -34,7 +34,7 @@ from app.tools.ticket_toolkit import TicketTools, _clean_email, _clean_name
 
 class TestCleanEmail:
     def test_normalizes_and_lowercases(self):
-        assert _clean_email("  Admin@replypier.site ") == "admin@replypier.site"
+        assert _clean_email("  Admin@ReplyPier.Site ") == "admin@replypier.site"
 
     def test_rejects_junk(self):
         for bad in (None, "", "not-an-email", "no@domain", "@no-local.com", "a b@c.com"):