chore: settle product naming across app, widget and deployments

One word everywhere: ReplyPier in UI copy, package and image names, the
replypier.site domains (app/api/docs/help), REPLYPIER_* settings and the
--rp-* design tokens.

- public widget API is window.ReplyPier with replypierId / replypierBaseUrl /
  replypierConfig / replypierToken, loader at webclient/replypier.min.js;
  both bundles rebuilt from source
- NOTICE, llms.txt, CONTRIBUTING, HELP_CENTER_INFRA and the demo runtime
  config rewritten; the demo config ships no third-party keys
- migration adds the ReplyPier managed model value to the AI model enum
- local compose project, database, role, volume and Docker network carry the
  same name

.claude/skills/write-e2e-test/SKILL.md

@@ -1,9 +1,9 @@
 ---
 name: write-e2e-test
-description: Write or change a ChatterMate Playwright end-to-end test (e2e/). Use when adding e2e coverage for a feature, fixing a failing e2e spec, or adding a page object, fixture or fake-LLM script.
+description: Write or change a ReplyPier Playwright end-to-end test (e2e/). Use when adding e2e coverage for a feature, fixing a failing e2e spec, or adding a page object, fixture or fake-LLM script.
 ---
 
-# Writing a ChatterMate e2e test
+# Writing a ReplyPier e2e test
 
 The suite lives in `e2e/`. Read `e2e/AUTHORING.md` first — it is the source of truth for
 layout and rules. The essentials:

.gitignore

@@ -25,13 +25,13 @@ uploads/
 *.csr.crt
 /shopify/
 
-# WordPress plugin source lives in its own repo (chattermate-wordpress-plugin);
+# WordPress plugin source lives in its own repo (replypier-wordpress-plugin);
 # only the built, installable zip is tracked here for manual download.
 /wordpress/*
-!/wordpress/chattermate-chat.zip
+!/wordpress/replypier-chat.zip
 
 # Firebase service account key (contains sensitive credentials)
-chattermate-13e0a-firebase-adminsdk-7dqo6-57f3de88cb.json
+*-firebase-adminsdk-*.json
 
 test.db
 *.db
@@ -71,7 +71,7 @@ config/
 frontend/.env.*.bak*
 
 # Stale loader copies — server.js serves the current build from frontend/public/webclient
-chattermate-test/chattermate.min.js
+replypier-test/replypier.min.js
 
 # Only the :dev webclient build emits a sourcemap, and the committed loader is
 # the :prod one, which does not reference it. Keeps a stray dev artifact out.

AGENT_HANDOFF.md

@@ -30,7 +30,7 @@
 | PostgreSQL 16 + pgvector | `127.0.0.1:15432` |
 | Redis | `127.0.0.1:16380` |
 
-Docker context 为 `colima-bytedesk`，Compose 项目名为 `chattermate-local`，数据库卷为 `chattermate-local_postgres_data`。它们是运行配置，不能为整理名称而改动或删除。Colima 虚拟机承载数据库与缓存，不要单独关闭。
+Docker context 为 `colima-bytedesk`，Compose 项目名为 `replypier-local`，数据库卷为 `replypier-local_postgres_data`。它们是运行配置，不能为整理名称而改动或删除。Colima 虚拟机承载数据库与缓存，不要单独关闭。
 
 ## 配置与数据保护
 

CONTRIBUTING.md

@@ -1,11 +1,11 @@
-# Contributing to ChatterMate
+# Contributing to ReplyPier
 
 Thanks for your interest in contributing! This document explains how to get
 your changes accepted.
 
 ## License
 
-The ChatterMate open-source core is licensed under the
+The ReplyPier open-source core is licensed under the
 [Apache License 2.0](LICENSE). By contributing, you agree that your
 contributions will be licensed under Apache-2.0.
 

Dockerfile.frontend.prod

@@ -22,12 +22,12 @@ RUN npm install
 
 # Build the application, widget, and webclient. Use the :prod webclient build so
 # the shipped loader bakes the production fallback URL (the real backend URL is
-# resolved at runtime via window.chattermateBaseUrl / APP_CONFIG regardless).
+# resolved at runtime via window.replypierBaseUrl / APP_CONFIG regardless).
 RUN npm run build-only && \
     npm run build:widgetdocker && \
     npm run build:webclient:prod && \
     if [ ! -f dist/index.html ]; then \
-        echo "<!DOCTYPE html><html><head><meta charset='utf-8'><title>ChatterMate</title><link rel='icon' href='/favicon.ico'></head><body><div id='app'></div><script type='module' src='/src/main.ts'></script></body></html>" > dist/index.html; \
+        echo "<!DOCTYPE html><html><head><meta charset='utf-8'><title>ReplyPier</title><link rel='icon' href='/favicon.ico'></head><body><div id='app'></div><script type='module' src='/src/main.ts'></script></body></html>" > dist/index.html; \
     fi
 
 # Production stage

Dockerfile.postgres

@@ -18,7 +18,7 @@ RUN git clone https://github.com/pgvector/pgvector.git && \
 COPY ./backend/scripts/init-vector.sql /docker-entrypoint-initdb.d/
 
 # Set environment variables
-ENV POSTGRES_DB=chattermate
+ENV POSTGRES_DB=replypier
 ENV POSTGRES_USER=postgres
 ENV POSTGRES_PASSWORD=postgres
 

HELP_CENTER_INFRA.md

@@ -6,11 +6,10 @@ deploy-time pieces that live **outside** the repo: DNS, TLS and the host
 nginx on the production VPS. `frontend/nginx.conf` and the docker-compose
 files need **no changes**.
 
-> **As deployed on the ChatterMate cloud VPS (2026-07-14):** the base domain is
+> **As deployed on the ReplyPier VPS (2026-07-14):** the base domain is
-> **`help.chattermate.chat`** (orgs serve at `{slug}.help.chattermate.chat`), not
+> **`help.replypier.site`** (orgs serve at `{slug}.help.replypier.site`). DNS is
-> the `chattermate.help` this doc originally planned — that domain was never
+> **Route53**, so the wildcard cert is issued and auto-renewed with the
-> registered, and the org only owns `chattermate.chat`. DNS is **Route53**, so the
+> `dns-route53` plugin.
-> wildcard cert is issued and auto-renewed with the `dns-route53` plugin.
 > Placeholders (`<VPS_IPV4>`, `<ZONE_ID>`, …) stand in for the live values; the
 > real ones live on the VPS and in ops notes, not in this public repo.
 
@@ -18,9 +17,9 @@ files need **no changes**.
 
 ### DNS (Route53)
 Point a wildcard under the domain you own at the VPS. On the cloud box this is
-the `chattermate.chat` hosted zone (`<ZONE_ID>`):
+the `replypier.site` hosted zone (`<ZONE_ID>`):
-- `*.help.chattermate.chat.  A     <VPS_IPV4>`
+- `*.help.replypier.site.  A     <VPS_IPV4>`
-- `*.help.chattermate.chat.  AAAA  <VPS_IPV6>`
+- `*.help.replypier.site.  AAAA  <VPS_IPV6>`
 
 One wildcard record covers every org — no per-org DNS. Create them via the API:
 ```bash
@@ -30,7 +29,7 @@ aws route53 change-resource-record-sets --hosted-zone-id <ZONE_ID> \
 
 Backend env (`backend.env` on the VPS):
 ```
-HELP_CENTER_BASE_DOMAIN=help.chattermate.chat
+HELP_CENTER_BASE_DOMAIN=help.replypier.site
 HELP_CENTER_TARGET_IPS=["<VPS_IPV4>"]   # JSON array — see gotcha below
 ```
 > **Gotcha:** `HELP_CENTER_TARGET_IPS` is a `frozenset` setting, so
@@ -46,11 +45,11 @@ Route53 policy (`route53:ListHostedZones` + `GetChange` on `*`,
 (mode 600) on the box. Issue once:
 ```bash
 docker run --rm \
-  -v ~/chattermate/certbot/conf:/etc/letsencrypt \
+  -v ~/replypier/certbot/conf:/etc/letsencrypt \
   -v ~/.aws:/root/.aws:ro \
   certbot/dns-route53 certonly --dns-route53 \
-  -d '*.help.chattermate.chat' -d 'help.chattermate.chat' \
+  -d '*.help.replypier.site' -d 'help.replypier.site' \
-  --cert-name help.chattermate.chat \
+  --cert-name help.replypier.site \
   --non-interactive --agree-tos -m <ops-email>
 ```
 
@@ -63,7 +62,7 @@ docker compose -f docker-compose.hostinger.yml \
 # ...then, if the flag file appeared: rm it && docker compose exec -T nginx nginx -s reload
 ```
 It uses the `certbot/dns-route53` image and mounts
-`/home/chattermate/.aws:/root/.aws:ro`, so the wildcard renews unattended (the
+`/home/replypier/.aws:/root/.aws:ro`, so the wildcard renews unattended (the
 renewal conf remembers `authenticator = dns-route53`). Existing HTTP-01 webroot
 certs still renew — the dns-route53 image is a superset of `certbot/certbot`.
 `renew` covers every cert in the shared `certbot/conf`, not just the wildcard.
@@ -95,19 +94,19 @@ certs still renew — the dns-route53 image is a superset of `certbot/certbot`.
 > ```
 
 ### Host nginx server block
-Lives at `~/chattermate/nginx/conf.d/help-center.conf` (mounted read-only into
+Lives at `~/replypier/nginx/conf.d/help-center.conf` (mounted read-only into
-the `chattermate-nginx-1` container). `proxy_set_header Host $host` is what
+the `replypier-nginx-1` container). `proxy_set_header Host $host` is what
 makes backend host-dispatch resolve the org. Upstream is the compose service
-name `backend:8000` (nginx shares the `chattermate-network`), not a published
+name `backend:8000` (nginx shares the `replypier-network`), not a published
 host port.
 
 ```nginx
-# {slug}.help.chattermate.chat
+# {slug}.help.replypier.site
 server {
     listen 443 ssl http2;
-    server_name *.help.chattermate.chat help.chattermate.chat;
+    server_name *.help.replypier.site help.replypier.site;
-    ssl_certificate     /etc/letsencrypt/live/help.chattermate.chat/fullchain.pem;
+    ssl_certificate     /etc/letsencrypt/live/help.replypier.site/fullchain.pem;
-    ssl_certificate_key /etc/letsencrypt/live/help.chattermate.chat/privkey.pem;
+    ssl_certificate_key /etc/letsencrypt/live/help.replypier.site/privkey.pem;
     include /etc/nginx/conf.d/ssl-params.conf;
 
     location / {
@@ -121,7 +120,7 @@ server {
 
 server {
     listen 80;
-    server_name *.help.chattermate.chat help.chattermate.chat;
+    server_name *.help.replypier.site help.replypier.site;
     location /.well-known/acme-challenge/ { root /var/www/certbot; }
     location / { return 301 https://$host$request_uri; }
 }
@@ -130,11 +129,11 @@ server {
 ## 2. Per-customer custom domain (runbook step per domain)
 
 Customers add two records (shown in their FAQ admin UI). On the cloud box the
-CNAME target `cname.chattermate.chat` is **not** provisioned, so verification
+CNAME target `cname.replypier.site` is **not** provisioned, so verification
 falls back to an A record pointing at `HELP_CENTER_TARGET_IPS` — either form
 works:
-- `CNAME  help.customer.com  →  cname.chattermate.chat`  *(or)*  `A  help.customer.com  →  <VPS_IPV4>`
+- `CNAME  help.customer.com  →  cname.replypier.site`  *(or)*  `A  help.customer.com  →  <VPS_IPV4>`
-- `TXT    _chattermate.help.customer.com  →  cm-verify=<token>`
+- `TXT    _replypier.customer.com  →  rp-verify=<token>`
 
 After they click **Verify domain** (DNS checks pass, `ssl_status` becomes
 `pending`), issue the certificate on the VPS — HTTP-01 works because the
@@ -161,10 +160,10 @@ admin endpoint for verified-but-unprovisioned domains and runs
 whole VPS.
 
 ## 3. Verification checklist after deploy
-1. `curl -sS -o /dev/null -w '%{http_code}\n' https://<slug>.help.chattermate.chat/` → `200` (and `http://` → `301`).
+1. `curl -sS -o /dev/null -w '%{http_code}\n' https://<slug>.help.replypier.site/` → `200` (and `http://` → `301`).
-2. `https://<slug>.help.chattermate.chat` in a browser → published FAQs render, widget loads; an article at `/a/<faq-slug>` returns `200`.
+2. `https://<slug>.help.replypier.site` in a browser → published FAQs render, widget loads; an article at `/a/<faq-slug>` returns `200`.
-3. `docker exec chattermate-backend-1 printenv HELP_CENTER_BASE_DOMAIN` → `help.chattermate.chat` (and the backend is `healthy`, not crash-looping on `HELP_CENTER_TARGET_IPS`).
+3. `docker exec replypier-backend-1 printenv HELP_CENTER_BASE_DOMAIN` → `help.replypier.site` (and the backend is `healthy`, not crash-looping on `HELP_CENTER_TARGET_IPS`).
-4. API unaffected: `https://app.chattermate.chat` / `https://api.chattermate.chat/api/v1/...` still route normally.
+4. API unaffected: `https://app.replypier.site` / `https://api.replypier.site/api/v1/...` still route normally.
 5. `POST /ask` from the page returns an answer and appears in `help_center_queries`.
 6. `docker ps -a --filter name=certbot` → **empty**. `compose up -d` must not start a
    certbot container; one that sticks around means the long-running loop entrypoint is
@@ -180,7 +179,7 @@ The feature is gated by the `help_center` plan flag, which lives in the
 - backfill existing plan rows' `features` JSON with the same values;
 - extend the message-limit check to add the org's period
   `help_center_queries` count (`HelpCenterQueryRepository.count_for_period`)
-  to the bot-message count when the org runs on the ChatterMate-hosted model.
+  to the bot-message count when the org runs on the ReplyPier-hosted model.
 
 Until that PR deploys, cloud orgs see the upgrade lock (`plan_allowed:
 false`); self-hosted/OSS installs are unrestricted immediately.

LOCAL_DEPLOY.md

@@ -63,14 +63,14 @@ Python 后端、知识库 worker、前端预览服务在宿主机运行；Postgr
 | Redis | `127.0.0.1:16380` |
 
 - Docker context：`colima-bytedesk`。
-- Compose 项目名：`chattermate-local`。
+- Compose 项目名：`replypier-local`。
-- 数据库卷：`chattermate-local_postgres_data`。
+- 数据库卷：`replypier-local_postgres_data`。
 - 配置：`backend/.env`、`frontend/.env`、`deploy/local/.env`。
 - 运行文件、日志、构建产物、嵌入模型缓存：`deploy/local/.state/`。
 - Widget 与演示配置：[test-environment.json](deploy/local/.state/test-environment.json)。
 - 模型配置：DeepSeek / `deepseek-flash`；API Key 由应用加密保存在数据库中。
 
-启动脚本使用上述 context、项目名和卷。不要随意改名、删除数据卷或关闭承载数据库的 Colima 虚拟机。
+启动脚本使用上述 context、项目名和卷。不要随意改动这些名称、删除数据卷或关闭承载数据库的 Colima 虚拟机。
 
 恢复数据时须同时保留数据库和 `backend/.env` 中的加密配置，否则加密保存的模型配置及消息可能无法读取。不要覆盖密钥、重置管理员，或将私有环境文件提交和对外分享。
 

NOTICE

@@ -1,8 +1,9 @@
-ChatterMate
+ReplyPier
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
-This product includes software developed by ChatterMate
+This product is the ReplyPier AI customer-support platform: an AI agent answers
-(https://chattermate.chat).
+first from your own knowledge base, a human takes over in the same conversation,
+and the visitor can rate the service at the end.
 
-Licensed under the Apache License, Version 2.0. See the LICENSE file for
+Licensed under the Apache License, Version 2.0. See the LICENSE file for the
-the full license text.
+full license text. Contribution terms are in CONTRIBUTING.md.

backend/.env.example

@@ -1,5 +1,5 @@
 # Database Configuration
-DATABASE_URL=postgresql+psycopg://postgres:postgres@db:5432/chattermate
+DATABASE_URL=postgresql+psycopg://postgres:postgres@db:5432/replypier
 
 # CORS Configuration add backend url to allow cors from frontend
 CORS_ORIGINS=["http://localhost:3000","http://localhost:8000"]
@@ -61,7 +61,7 @@ ENVIRONMENT=development
 
 # S3 Configuration
 S3_FILE_STORAGE=false
-S3_BUCKET=chattermate-uploads
+S3_BUCKET=replypier-uploads
 S3_REGION=us-east-1
 # Leave both blank on EC2/ECS/EKS to use the attached IAM role — boto3 then
 # resolves credentials from its default chain. Set them only for static keys;

backend/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/env.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/013174e15242_add_priority_to_knowledge_queue.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/0cf34ff05aee_merge_guardrails_and_chat_initiation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/0cf5fa1db0cb_add_teamid_to_agent_sessions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/0ee9dbc73d9e_removed_message_node_specific_fields.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/1493b8279a2f_added_shopify_models.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/186c65ae9406_added_rating_table.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/2037204bbebf_add_guardrails_node_type.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/2381319791e8_merge_multiple_heads.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/2fd826882d08_add_workflow_history_column.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/30caca239191_add_jira_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/520df92643e3_added_replypier_ai_model.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -14,7 +14,7 @@ See the License for the specific language governing permissions and
 limitations under the License.
 """
 
-"""Added chattermate AI model
+"""Added replypier AI model
 
 Revision ID: 520df92643e3
 Revises: 85364d188f15
@@ -35,7 +35,7 @@ depends_on: Union[str, Sequence[str], None] = None
 def upgrade() -> None:
     # ### commands auto generated by Alembic - please adjust! ###
     # Create a new temporary type with the new value
-    op.execute("ALTER TYPE aimodeltype ADD VALUE IF NOT EXISTS 'CHATTERMATE'")
+    op.execute("ALTER TYPE aimodeltype ADD VALUE IF NOT EXISTS 'REPLYPIER'")
     # ### end Alembic commands ###
 
 def downgrade() -> None:

backend/alembic/versions/52e6ca829bb8_make_user_org_and_role_nullable.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/537f2b7d4a7c_added_end_chat_support.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/5b5f936cd9e4_role_remove_name_alone_as_unique.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/621095beb234_add_mcp_tools_tables.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/6885c9f36712_add_chat_style_and_widget_position_to_agent_customizations.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/7991b4fc00d8_added_wlecome_header_and_title.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/7af9828611e7_add_oauth_state_fields_to_shopify_shops.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/7fd0447b3d45_workflow_tables_added.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/85364d188f15_merge_heads.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/89a4f4898aa4_change_datetime_to_timestamp_with_.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/910bfe03518b_make_knowledge_queue_user_id_nullable.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/91a148726029_add_extra_data_to_agent_sessions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/9a01e6b653b2_add_agent_shopify_config_with_shop_.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/9ce623009955_added_new_node_type_user_input.py 14-13-41-620.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/a1b2c3d4e5f6_add_chat_initiation_messages.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/a8efc6b31aa8_merge_crm_and_chat_session_idx_heads.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/abc123456789_add_file_attachments_table.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_agent_ai_replies_toggle_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_agent_guardrail_prompt_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_agent_ticketing_toggle_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_ai_disclaimer_toggle_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_allow_attachments_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_allow_new_chat_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_allowed_attachment_types_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_channel_tables_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_chat_session_idx_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_crm_customer_syncs_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_crm_tables_001_add_crm_tables.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_customer_phone_001_add_customer_phone.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_guardrails_layer_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_hc_faq_feedback_001_add_faq_feedback.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_hc_job_meter_001_add_job_metering.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_invest_glassbox_001_add_glassbox.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_investigation_runs_001_add_runs.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_mcp_usage_guidance_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_notif_prefs_001_user_notification_settings.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_openai_compat_ai_model_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_require_token_auth_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_run_connector_status_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_sentiment_analysis_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_slack_integration_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_ticketing_core_001_add_native_ticketing.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_tkt_db_ssh_001_add_ssh.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_tkt_phase4_001_add_phase4.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/add_widget_apps_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/b2c3d4e5f6a7_add_customer_meta_data.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/b365b8447598_initial_version.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/b7c4e91a2d38_add_agent_queue_and_people_permissions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/bdaa7a5d6109_removed_node_specific_fields.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/c1d2e3f4a5b6_add_premium_chat_styles_and_show_citations.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/c3d4e5f6a7b8_add_lead_capture.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/crm_sync_varchar_001_crm_target_varchar.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/d2e3f4a5b6c7_add_contact_collection_columns.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/d9a4b9902f80_add_attempts_to_otp_table.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/dc827ab30bd4_add_progress_tracking_to_knowledge_queue.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/dd0e5ceefe4b_added_new_node_type.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/drop_slack_tables_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/e252efacd083_agent_createddate_added.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/e3f4a5b6c7d8_add_aurora_chat_style.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/e65e1b8e7e3c_add_jira_agent_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/f3dad24474e0_add_rate_limiting_fields_to_agent_model.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/f4a5b6c7d8e9_add_sunrise_style_and_quick_actions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/f7a1c2d3e4b5_add_faq_help_center.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -21,7 +21,7 @@ Revises: drop_slack_tables_001
 Create Date: 2026-07-12
 
 New feature: AI-generated FAQs reviewed/published by the org and served as a
-public help center on {slug}.chattermate.help or a verified custom domain.
+public help center on {slug}.help.replypier.site or a verified custom domain.
 
 Tables:
 - faq_generation_jobs: async generate/import jobs (worker + UI polling)

backend/alembic/versions/fa04f644fc0c_added_user_id_in_rating_table.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/fcm_tokens_per_device_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/ff48f854bcbf_add_ticket_fields_to_session.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/merge_hc_url_path_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/merge_tkt_csat_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/merge_tkt_phone_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/normalise_upload_prefix_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/purge_mangled_crawl_pages_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/repair_agent_role_seed_001.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/alembic/versions/replypier_ai_model_001_add_managed_model_value.py

@@ -0,0 +1,52 @@
+"""
+Copyright 2024-2026 ReplyPier
+
+Licensed under the Apache License, Version 2.0 (the "License");
+you may not use this file except in compliance with the License.
+You may obtain a copy of the License at
+
+    http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing, software
+distributed under the License is distributed on an "AS IS" BASIS,
+WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+See the License for the specific language governing permissions and
+limitations under the License.
+"""
+
+"""Add the ReplyPier managed model to the AI model enum
+
+Revision ID: replypier_ai_model_001
+Revises: widget_key_lookup_001
+Create Date: 2026-10-26 00:00:00.000000
+
+``AIModelType`` carries a managed-provider member for installs that bill model
+usage through ReplyPier instead of the customer's own key. The enum type on an
+existing database does not have that value yet, so add it; a database created
+from the current head already contains it and this is then a no-op.
+"""
+from typing import Sequence, Union
+
+from alembic import op
+
+# revision identifiers, used by Alembic.
+revision: str = 'replypier_ai_model_001'
+down_revision: Union[str, None] = 'widget_key_lookup_001'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+MANAGED_VALUE = 'REPLYPIER'
+
+
+def upgrade() -> None:
+    # ADD VALUE cannot be used in the same transaction that references the new
+    # label, so it runs in its own autocommit block.
+    with op.get_context().autocommit_block():
+        op.execute(
+            f"ALTER TYPE aimodeltype ADD VALUE IF NOT EXISTS '{MANAGED_VALUE}'"
+        )
+
+
+def downgrade() -> None:
+    # PostgreSQL cannot drop an enum value; nothing to undo.
+    pass

backend/app/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/chat_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/choice_prompt.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/encrypted_storage.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.