chore: settle product naming across app, widget and deployments

One word everywhere: ReplyPier in UI copy, package and image names, the
replypier.site domains (app/api/docs/help), REPLYPIER_* settings and the
--rp-* design tokens.

- public widget API is window.ReplyPier with replypierId / replypierBaseUrl /
  replypierConfig / replypierToken, loader at webclient/replypier.min.js;
  both bundles rebuilt from source
- NOTICE, llms.txt, CONTRIBUTING, HELP_CENTER_INFRA and the demo runtime
  config rewritten; the demo config ships no third-party keys
- migration adds the ReplyPier managed model value to the AI model enum
- local compose project, database, role, volume and Docker network carry the
  same name

backend/tests/services/test_agent_rooms.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_app_first_routing.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_auth_sessions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_business_message.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_channel_chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_channel_interactions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_channel_replies.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_channel_status.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -308,7 +308,7 @@ async def test_failed_after_read_changes_nothing(db, account, test_organization,
 @pytest.mark.asyncio
 async def test_every_receipt_is_announced_even_for_unknown_messages(
         db, account, use_test_db, mock_sio, redis):
-    """Usage counting needs receipts for messages ChatterMate never stored."""
+    """Usage counting needs receipts for messages ReplyPier never stored."""
     seen = []
 
     async def listen(event):

backend/tests/services/test_chat_notifications.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_contact_capture.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_conversation_token.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_db_connector_service.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_domain_verification.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -88,7 +88,7 @@ def test_set_domain_generates_token_and_resets_state(db, row):
 
 def test_set_domain_rejects_base_domain_hosts(db, row):
     with pytest.raises(ValueError):
-        dv.set_custom_domain(db, row, "acme.chattermate.help")
+        dv.set_custom_domain(db, row, "acme.help.replypier.site")
 
 
 def test_verify_partial_records_stay_pending(db, row):
@@ -151,7 +151,7 @@ def test_domain_endpoints_flow(client, db, test_organization):
     assert body["custom_domain"] == "help.customer.com"
     assert body["domain_status"] == "pending"
     assert [r["type"] for r in body["records"]] == ["CNAME", "TXT"]
-    assert body["records"][1]["host"] == "_chattermate.help.customer.com"
+    assert body["records"][1]["host"] == "_replypier.help.customer.com"
 
     with patch.object(dv, "check_txt_record", return_value=True), \
          patch.object(dv, "check_cname_record", return_value=True), \
@@ -174,4 +174,4 @@ def test_verify_without_domain_400(client):
 
 def test_set_domain_rejects_invalid_hostnames(client):
     assert client.post(f"{BASE}/domain", json={"domain": "not a domain"}).status_code == 422
-    assert client.post(f"{BASE}/domain", json={"domain": "x.chattermate.help"}).status_code == 400
+    assert client.post(f"{BASE}/domain", json={"domain": "x.help.replypier.site"}).status_code == 400

backend/tests/services/test_faq_article_import.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -165,7 +165,7 @@ def test_fetch_article_converts_markdown_strips_chrome_and_collects_images():
     # Link absolutized (same-site remapping happens later, in the import job).
     assert "[pricing](https://help.example.com/pricing)" in article.markdown
     # Real image collected as placeholder; data: image reduced to alt text.
-    assert "cm-pending-image://0.img" in article.markdown
+    assert "rp-pending-image://0.img" in article.markdown
     assert len(article.pending_images) == 1
     assert "base64" not in article.markdown
     # Help-center chrome stripped: no Chatwoot footer, breadcrumb or metadata.

backend/tests/services/test_faq_generation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_faq_import.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_file_upload_service.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_help_center_content.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_help_center_seo.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_help_center_settings.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -52,8 +52,8 @@ def test_live_url_custom_domain_wins(monkeypatch):
 
 def test_live_url_subdomain_mode(monkeypatch):
     monkeypatch.setattr(settings, "HELP_CENTER_PUBLIC_MODE", "subdomain")
-    monkeypatch.setattr(settings, "HELP_CENTER_BASE_DOMAIN", "chattermate.help")
-    assert live_url(_row()) == "https://acme.chattermate.help"
+    monkeypatch.setattr(settings, "HELP_CENTER_BASE_DOMAIN", "help.replypier.site")
+    assert live_url(_row()) == "https://acme.help.replypier.site"
 
 
 def test_live_url_path_mode_uses_backend_url(monkeypatch):

backend/tests/services/test_human_routing.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_image_security.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_knowledge_vector_links.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_message_delivery.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_sentiment.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_shopify_service.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_shopify_session.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_sql_guardrails.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -248,7 +248,7 @@ class TestEdgeCases:
 
 
 ROW_SCOPE = {"public.orders": "customer_email", "public.customers": "email"}
-OWNER = "arun@chattermate.chat"
+OWNER = "arun@replypier.site"
 
 
 def scoped(sql, scope=None, value=OWNER, allowed=ALLOWED, masked=None):
@@ -359,7 +359,7 @@ class TestRowScopeCaseInsensitivity:
         )
 
     def test_predicate_folds_both_sides(self):
-        result = self._ci("Arun@ChatterMate.Chat")
+        result = self._ci("Arun@ReplyPier.Site")
         assert result.ok
         assert "LOWER(customer_email) = '%s'" % OWNER in result.sql
 
@@ -369,10 +369,10 @@ class TestRowScopeCaseInsensitivity:
         assert "'x'' or ''1''=''1'" in result.sql.lower()
 
     def test_exact_match_when_disabled(self):
-        result = scoped("SELECT id FROM orders", value="Arun@ChatterMate.Chat")
+        result = scoped("SELECT id FROM orders", value="Arun@ReplyPier.Site")
         assert result.ok
         assert "LOWER(" not in result.sql
-        assert "customer_email = 'Arun@ChatterMate.Chat'" in result.sql
+        assert "customer_email = 'Arun@ReplyPier.Site'" in result.sql
 
     def test_still_fails_closed(self):
         result = self._ci(value=None)

backend/tests/services/test_surface_guardrails.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_telegram_webhooks.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -13,7 +13,7 @@ WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
 See the License for the specific language governing permissions and
 limitations under the License.
 
-Registering ChatterMate's webhook with Telegram bots — including again for
+Registering ReplyPier's webhook with Telegram bots — including again for
 an agent's bots when its reply buttons are turned on.
 """
 

backend/tests/services/test_ticket_csat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_ticket_email_threading.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_ticket_investigation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_ticket_metering.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_ticket_phase4.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_ticket_privacy.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -23,7 +23,7 @@ from app.services.ticket_privacy import (
     scrub_outbound,
 )
 
-OWNER_EMAIL = "arun@chattermate.chat"
+OWNER_EMAIL = "arun@replypier.site"
 OWNER_PHONE = "+441234567890"
 
 
@@ -41,7 +41,7 @@ class TestScrubOutbound:
         assert scrub_outbound(text, (OWNER_EMAIL,)) == text
 
     def test_own_email_matched_case_insensitively(self):
-        text = "Your account Arun@ChatterMate.Chat is fixed."
+        text = "Your account Arun@ReplyPier.Site is fixed."
         assert scrub_outbound(text, (OWNER_EMAIL,)) == text
 
     def test_own_phone_survives_reformatting(self):

backend/tests/services/test_ticket_service.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_upload_paths.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_user.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_chat_end_chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_conditions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_execution.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_execution_end_chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_node.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/tests/services/test_workflow_service.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.