chore: settle product naming across app, widget and deployments

One word everywhere: ReplyPier in UI copy, package and image names, the
replypier.site domains (app/api/docs/help), REPLYPIER_* settings and the
--rp-* design tokens.

- public widget API is window.ReplyPier with replypierId / replypierBaseUrl /
  replypierConfig / replypierToken, loader at webclient/replypier.min.js;
  both bundles rebuilt from source
- NOTICE, llms.txt, CONTRIBUTING, HELP_CENTER_INFRA and the demo runtime
  config rewritten; the demo config ships no third-party keys
- migration adds the ReplyPier managed model value to the AI model enum
- local compose project, database, role, volume and Docker network carry the
  same name

backend/app/models/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/ai_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -32,7 +32,7 @@ class AIModelType(str, Enum):
     OLLAMA = "OLLAMA"
     XAI = "XAI"
     OPENAI_COMPATIBLE = "OPENAI_COMPATIBLE"
-    CHATTERMATE = "CHATTERMATE" # own model for enterprise customers
+    REPLYPIER = "REPLYPIER" # own model for enterprise customers
 
 DEFAULT_AI_SETTINGS = {
     "instructions": [

backend/app/models/auth_session.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/channels/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/channels/agent_channel_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/channels/channel_account.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/channels/channel_conversation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -25,7 +25,7 @@ from app.database import Base
 
 
 class ChannelConversation(Base):
-    """Maps an external channel conversation to a ChatterMate session.
+    """Maps an external channel conversation to a ReplyPier session.
 
     The generic analog of SlackConversation: one row per
     (connected account, platform conversation, session). A new session for

backend/app/models/chat_history.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/crm.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/customer.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/faq.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/faq_generation_job.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/fcm_token.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/file_attachment.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/guardrail_event.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/help_center.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/investigation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -236,7 +236,7 @@ class TicketProposal(Base):
     """Autonomy L2: a resolution the AI proposes and a human decides on.
     Approval resolves the ticket and notifies the customer; a rejection can
     feed a refined investigation run (the reason becomes its context_note).
-    ChatterMate never executes infrastructure changes — approval records the
+    ReplyPier never executes infrastructure changes — approval records the
     decision, humans/runbooks perform any mutation."""
     __tablename__ = "ticket_proposals"
 

backend/app/models/jira.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/knowledge.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/knowledge_queue.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/knowledge_to_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/lead_capture.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/mcp_tool.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/notification.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/notification_settings.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/organization.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/permission.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/rating.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/role.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/agent_customization.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -60,7 +60,7 @@ class WidgetDisplaySide(str, enum.Enum):
 class WidgetDisplayConfig(BaseModel):
     """Dashboard "Widget placement" defaults, stored in customization_metadata.
 
-    The embed loader (chattermate.js) merges these under any options the
+    The embed loader (replypier.js) merges these under any options the
     installing developer set on the page. Bounds keep saved values renderable
     on any reasonable screen; the loader clamps again client-side.
     """

backend/app/models/schemas/ai_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/channel.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/crm.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/faq.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/help_center.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/investigation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/jira.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/lead_capture.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/mcp_tool.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/notification.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/organization.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/pagination.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/people.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/role.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/shopify/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/shopify/agent_shopify_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/shopify/shopify_shop.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/ticket.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/ticket_db_connector.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/user.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/user_group.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/widget.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/widget_app.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/schemas/workflow.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/session_to_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/shopify/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/shopify/agent_shopify_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/shopify/shopify_shop.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/ticket.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/ticket_activity.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/ticket_db_connector.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -32,7 +32,7 @@ class DBConnectorEngine(_ValueStrEnum):
 
 # Which value of the ticket's customer is matched against the scope column.
 # Email is the default because it is the identifier a support database is most
-# likely to share with ChatterMate; phone suits channel-first businesses.
+# likely to share with ReplyPier; phone suits channel-first businesses.
 ROW_SCOPE_KEYS = ("email", "phone")
 
 

backend/app/models/ticket_settings.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/user.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/widget.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/widget_app.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/workflow.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/workflow_connection.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/models/workflow_node.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.