chore: settle product naming across app, widget and deployments

One word everywhere: ReplyPier in UI copy, package and image names, the
replypier.site domains (app/api/docs/help), REPLYPIER_* settings and the
--rp-* design tokens.

- public widget API is window.ReplyPier with replypierId / replypierBaseUrl /
  replypierConfig / replypierToken, loader at webclient/replypier.min.js;
  both bundles rebuilt from source
- NOTICE, llms.txt, CONTRIBUTING, HELP_CENTER_INFRA and the demo runtime
  config rewritten; the demo config ships no third-party keys
- migration adds the ReplyPier managed model value to the AI model enum
- local compose project, database, role, volume and Docker network carry the
  same name

backend/app/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/chat_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/choice_prompt.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/encrypted_storage.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/faq_generator.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/guardrail_policy.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/history_memory.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/structured_output.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/ticket_investigator.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/agents/transfer_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -723,23 +723,23 @@ async def generate_instructions(
         except ImportError:
             HAS_ENTERPRISE = False
         
-        # Get API key and model - first check for ChatterMate config if enterprise is available
+        # Get API key and model - first check for ReplyPier config if enterprise is available
         api_key = ""
         model_name = ""
         model_type = ""
         base_url = None
 
         if HAS_ENTERPRISE:
-            # Use Groq/OpenAI with keys from env for ChatterMate model
+            # Use Groq/OpenAI with keys from env for ReplyPier model
             model_type = 'OPENAI'
-            model_name = os.getenv('CHATTERMATE_MODEL_NAME', 'gpt-4o-mini')
-            api_key = os.getenv('CHATTERMATE_API_KEY', '')
+            model_name = os.getenv('REPLYPIER_MODEL_NAME', 'gpt-4o-mini')
+            api_key = os.getenv('REPLYPIER_API_KEY', '')
             
             if not api_key:
-                logger.error("ChatterMate API key not found in environment")
+                logger.error("ReplyPier API key not found in environment")
                 raise HTTPException(
                     status_code=500,
-                    detail="ChatterMate API configuration missing"
+                    detail="ReplyPier API configuration missing"
                 )
         else:
             # Get from organization's AI config

backend/app/api/ai_setup.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -102,25 +102,25 @@ async def setup_ai(
         # Validate model selection based on provider
         validate_model_selection(config_data.model_type, config_data.model_name)
         
-        # Check if this is a custom model setup (not ChatterMate)
-        is_custom_model = not (config_data.model_type.lower() == 'chattermate' and config_data.model_name.lower() == 'chattermate')
+        # Check if this is a custom model setup (not ReplyPier)
+        is_custom_model = not (config_data.model_type.lower() == 'replypier' and config_data.model_name.lower() == 'replypier')
         
         # Check feature access for custom models
         if is_custom_model:
             check_custom_models_feature_access(current_user, db)
         
-        # Check if using ChatterMate model
-        if HAS_ENTERPRISE and config_data.model_type.lower() == 'chattermate' and config_data.model_name.lower() == 'chattermate':
+        # Check if using ReplyPier model
+        if HAS_ENTERPRISE and config_data.model_type.lower() == 'replypier' and config_data.model_name.lower() == 'replypier':
             # Use Groq as provider with keys from env
-            model_type = AIModelType.CHATTERMATE
-            model_name = os.getenv('CHATTERMATE_MODEL_NAME', 'gpt-4o-mini')
-            api_key = os.getenv('CHATTERMATE_API_KEY', '')
+            model_type = AIModelType.REPLYPIER
+            model_name = os.getenv('REPLYPIER_MODEL_NAME', 'gpt-4o-mini')
+            api_key = os.getenv('REPLYPIER_API_KEY', '')
         
             if not api_key:
-                logger.error("ChatterMate API key not found in environment")
+                logger.error("ReplyPier API key not found in environment")
                 raise HTTPException(
                         status_code=500,
-                        detail="ChatterMate API configuration missing"
+                        detail="ReplyPier API configuration missing"
                 )
                 
             # Create AI configuration
@@ -146,7 +146,7 @@ async def setup_ai(
             )
             
             logger.debug(
-                f"ChatterMate AI setup completed for org {current_user.organization_id}")
+                f"ReplyPier AI setup completed for org {current_user.organization_id}")
             return response
         
         # Regular custom model setup
@@ -281,8 +281,8 @@ async def update_ai_config(
         # Validate model selection based on provider
         validate_model_selection(config_data.model_type, config_data.model_name)
         
-        # Check if this is a custom model setup (not ChatterMate)
-        is_custom_model = not (config_data.model_type.lower() == 'chattermate' and config_data.model_name.lower() == 'chattermate')
+        # Check if this is a custom model setup (not ReplyPier)
+        is_custom_model = not (config_data.model_type.lower() == 'replypier' and config_data.model_name.lower() == 'replypier')
         
         # Check feature access for custom models
         if is_custom_model:
@@ -298,18 +298,18 @@ async def update_ai_config(
                 detail="No active AI configuration found to update"
             )
         
-        # Check if using ChatterMate model
-        if HAS_ENTERPRISE and config_data.model_type.lower() == 'chattermate' and config_data.model_name.lower() == 'chattermate':
+        # Check if using ReplyPier model
+        if HAS_ENTERPRISE and config_data.model_type.lower() == 'replypier' and config_data.model_name.lower() == 'replypier':
             # Use Groq as provider with keys from env
-            model_type = AIModelType.CHATTERMATE
-            model_name = os.getenv('CHATTERMATE_MODEL_NAME', 'gpt-4o-mini')
-            api_key = os.getenv('CHATTERMATE_API_KEY', '')
+            model_type = AIModelType.REPLYPIER
+            model_name = os.getenv('REPLYPIER_MODEL_NAME', 'gpt-4o-mini')
+            api_key = os.getenv('REPLYPIER_API_KEY', '')
             
             if not api_key:
-                logger.error("ChatterMate API key not found in environment")
+                logger.error("ReplyPier API key not found in environment")
                 raise HTTPException(
                     status_code=500,
-                    detail="ChatterMate API configuration missing"
+                    detail="ReplyPier API configuration missing"
                 )
                 
             # Update AI configuration
@@ -320,7 +320,7 @@ async def update_ai_config(
                 api_key=api_key
             )
             
-            logger.info(f"ChatterMate AI config updated for org {current_user.organization_id}")
+            logger.info(f"ReplyPier AI config updated for org {current_user.organization_id}")
         else:
             # For custom model, validate API key and/or base_url first if either is
             # changing in this request.
@@ -429,8 +429,8 @@ def validate_model_selection(model_type: str, model_name: str):
     is what actually rejects a bad model ID.
     """
 
-    # ChatterMate is a special case handled separately
-    if model_type.upper() == "CHATTERMATE" and model_name.lower() == "chattermate":
+    # ReplyPier is a special case handled separately
+    if model_type.upper() == "REPLYPIER" and model_name.lower() == "replypier":
         return True
 
     if not is_known_provider(model_type):

backend/app/api/analytics.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/accounts.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/agent_config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/email.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/line.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/meta.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -302,7 +302,7 @@ def _upsert_account(db: Session, organization: Organization, channel_type: str,
                     forget: tuple = ()):
     """Create the account or refresh credentials on reconnect (same org only).
     `forget` names stored credentials that no longer apply (an app secret,
-    once the account is connected through ChatterMate's own app)."""
+    once the account is connected through ReplyPier's own app)."""
     repo = ChannelAccountRepository(db)
     existing = repo.get_by_external_id(channel_type, external_account_id)
     if existing is not None:
@@ -542,7 +542,7 @@ async def list_messenger_signup_pages(
     pages = await _list_manageable_pages(user_token, "id,name,access_token")
     if not pages:
         raise HTTPException(status_code=400, detail=(
-            "No Facebook Pages were shared with ChatterMate. Run the connect "
+            "No Facebook Pages were shared with ReplyPier. Run the connect "
             "again and tick the Page you want to use."))
 
     return MessengerSignupPagesOut(

backend/app/api/channels/slack.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/sms.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/telegram.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/channels/whatsapp_messaging.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/crm.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/file_upload.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center/branding.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -75,8 +75,8 @@ def domain_status_response(row: HelpCenterSettings) -> DomainStatusResponse:
             ),
             DnsRecord(
                 type="TXT",
-                host=f"_chattermate.{row.custom_domain}",
-                value=f"cm-verify={row.domain_verification_token}",
+                host=f"_replypier.{row.custom_domain}",
+                value=f"rp-verify={row.domain_verification_token}",
                 verified=row.txt_record_verified,
             ),
         ]
@@ -100,7 +100,7 @@ async def settings_response(
         .all()
     )
     response = HelpCenterSettingsResponse.model_validate(row)
-    # Absolute (api-origin) URL: the admin runs on app.chattermate.chat, whose
+    # Absolute (api-origin) URL: the admin runs on app.replypier.site, whose
     # nginx serves any *.png path as a static asset — a host-relative
     # /api/v1/uploads/*.png would 404 there. Anchor to the backend origin.
     response.logo_url = (

backend/app/api/help_center/domain.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center/faqs.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center/generation.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center_images.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/help_center_public.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -74,7 +74,7 @@ from app.services.help_center_seo import (
 )
 from app.services.public_rate_limit import allow_request
 
-public_app = FastAPI(title="ChatterMate Help Center", docs_url=None, redoc_url=None, openapi_url=None)
+public_app = FastAPI(title="ReplyPier Help Center", docs_url=None, redoc_url=None, openapi_url=None)
 install_error_handlers(public_app)
 # Serve ONLY help-center images on this app, so relative logo/article-image paths
 # resolve on a subdomain/custom-domain origin (host dispatch). Scoped to the
@@ -154,11 +154,11 @@ async def _chrome_context(row: HelpCenterSettings, base_path: str = "") -> dict:
         "favicon_url": await resolve_public_url(row.favicon_url) if row.favicon_url else None,
         "header_links": row.header_links or [],
         "widget_id": widget_id_for(row),
-        # The widget LOADER (chattermate.min.js) is served by the frontend, while
+        # The widget LOADER (replypier.min.js) is served by the frontend, while
         # the widget APP it pulls in (/assets/widget.js) is served from
         # VITE_WIDGET_URL by the backend. In prod both resolve to the app domain.
-        "widget_script_url": f"{settings.FRONTEND_URL}/webclient/chattermate.min.js",
-        # This install's API root, handed to the loader as window.chattermateBaseUrl
+        "widget_script_url": f"{settings.FRONTEND_URL}/webclient/replypier.min.js",
+        # This install's API root, handed to the loader as window.replypierBaseUrl
         # (same contract as the dashboard's embed snippet). Without it the loader
         # uses its build-time default — the vendor cloud — which no self-hosted
         # deployment can talk to.

backend/app/api/jira.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/knowledge.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/lead_capture.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/mcp_tool.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/notification.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -262,7 +262,7 @@ async def send_test_notification(
             user_id=current_user.id,
             type="CHAT",
             title="Test Notification",
-            message="This is a test notification from ChatterMate",
+            message="This is a test notification from ReplyPier",
             notification_metadata={"test": True}
         )
         db.add(notification)

backend/app/api/organizations.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/people.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/roles.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/session_to_agent.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/shopify.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/ticket_db_connectors.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/ticket_webhooks.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/tickets.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -131,7 +131,7 @@ def _activity_out(activity) -> TicketActivityOut:
     if activity.actor_user is not None:
         out.actor_name = activity.actor_user.full_name
     elif str(activity.actor_type) == TicketActorType.AI.value:
-        out.actor_name = "ChatterMate AI"
+        out.actor_name = "ReplyPier AI"
     return out
 
 

backend/app/api/token.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/user_groups.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/users.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/common.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/email.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/line.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/meta.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/slack.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/sms.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/webhooks/telegram.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/widget.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -154,7 +154,7 @@ def _widget_runtime_config(request: Optional[Request] = None) -> dict:
 
     Derived from ``BACKEND_URL`` so a self-hosted widget talks to the configured
     backend instead of the vendor cloud. On the hosted deployment BACKEND_URL is
-    ``https://api.chattermate.chat``, which yields exactly the widget's baked-in
+    ``https://api.replypier.site``, which yields exactly the widget's baked-in
     defaults, so injecting this is a no-op there.
     """
     global _warned_about_loopback_backend_url

backend/app/api/widget_apps.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/widget_chat.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -262,7 +262,7 @@ async def widget_connect(sid, environ, auth):
         
         message_limit_reached = False
         # Check message limits if enterprise module is available
-        if HAS_ENTERPRISE and ai_config.model_type == AIModelType.CHATTERMATE:
+        if HAS_ENTERPRISE and ai_config.model_type == AIModelType.REPLYPIER:
             if not await check_message_limit(db, org_id, sid, sio):
                 message_limit_reached = True
 

backend/app/api/workflow.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/api/workflow_node.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/app_hooks.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/base.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/constants.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/email.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/instagram.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/interactive.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/interactive_limits.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/line.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/messenger.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/meta_base.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/registry.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sent_choices.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/slack.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -51,8 +51,8 @@ WELCOME_WITH_AGENT = (
     "knowledge and can bring in a human when you need one."
 )
 WELCOME_NO_AGENT = (
-    "Hi! I'm ChatterMate. 👋\n\n"
-    "No agent is connected to this workspace yet. Set one up in ChatterMate and "
+    "Hi! I'm ReplyPier. 👋\n\n"
+    "No agent is connected to this workspace yet. Set one up in ReplyPier and "
     "I'll start answering here."
 )
 SUGGESTED_PROMPTS_TITLE = "Try asking:"
@@ -133,15 +133,15 @@ HOME_INTRO = (
 )
 HOME_HOW_TO = (
     "*How to use me*\n"
-    "• @mention *ChatterMate* in any channel — I reply in the thread\n"
+    "• @mention *ReplyPier* in any channel — I reply in the thread\n"
     "• Send me a *direct message* for a private conversation\n"
     "• Open me from the *assistant* in the top bar for a side-by-side chat"
 )
 HOME_NO_AGENT = (
     "*No agent connected yet*\nConnect an agent to this workspace from the "
-    "ChatterMate dashboard and I'll start answering here."
+    "ReplyPier dashboard and I'll start answering here."
 )
-DASHBOARD_LINK_LABEL = "Open the ChatterMate dashboard →"
+DASHBOARD_LINK_LABEL = "Open the ReplyPier dashboard →"
 
 
 def build_home_view(agent_card: Optional[dict], dashboard_url: str) -> dict:
@@ -152,7 +152,7 @@ def build_home_view(agent_card: Optional[dict], dashboard_url: str) -> dict:
     "instruction", "photo_url" | None}.
     """
     blocks: List[dict] = [
-        {"type": "header", "text": {"type": "plain_text", "text": "ChatterMate", "emoji": True}},
+        {"type": "header", "text": {"type": "plain_text", "text": "ReplyPier", "emoji": True}},
         {"type": "section", "text": {"type": "mrkdwn", "text": HOME_INTRO}},
         {"type": "divider"},
     ]

backend/app/channels/sms/__init__.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/adapter.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/base.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/brevo.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/messagebird.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/plivo.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/sns.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/twilio.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/sms/vonage.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/telegram.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/channels/whatsapp.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/agno_telemetry.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -23,7 +23,7 @@ limitations under the License.
 # or backend/.env). agno reads these variables before each run report, so
 # setting them once per process covers every agent, wherever it is built. With
 # both off, AGNO_API_ENABLED=false also stops agno's other calls to its API
-# (session logging, playground, evals), which ChatterMate never uses.
+# (session logging, playground, evals), which ReplyPier never uses.
 #
 # Environment variables rather than Agent(telemetry=False) because agents are
 # built in many places (chat, transfer, tickets, FAQs, summaries, help center)

backend/app/core/application.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -22,7 +22,7 @@ logger = get_logger(__name__)
 
 # Create FastAPI app instance
 app = FastAPI(
-    title="ChatterMate API",
+    title="ReplyPier API",
     description="AI-Powered Customer Support Platform",
     version="1.0.0"
 )

backend/app/core/auth.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/auth_utils.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/config.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.
@@ -32,16 +32,16 @@ BACKEND_DIR = Path(__file__).resolve().parent.parent.parent
 ENV_FILE = Path(os.getenv("ENV_FILE") or BACKEND_DIR / ".env")
 load_dotenv(ENV_FILE)
 
-DEFAULT_CORS = ["https://chattermate.chat", "http://localhost:5173", "http://localhost:8000"]
+DEFAULT_CORS = ["https://replypier.site", "http://localhost:5173", "http://localhost:8000"]
 
 class Settings(BaseSettings):
-    PROJECT_NAME: str = "ChatterMate"
+    PROJECT_NAME: str = "ReplyPier"
     VERSION: str = "0.1.0"
     API_V1_STR: str = "/api/v1"
 
     # Database
     DATABASE_URL: str = os.getenv(
-        "DATABASE_URL", "postgresql+psycopg://test:test@localhost:5432/chattermate")
+        "DATABASE_URL", "postgresql+psycopg://test:test@localhost:5432/replypier")
     # Redis
     REDIS_URL: str = os.getenv("REDIS_URL", "redis://localhost:6379/0")
     REDIS_ENABLED: bool = os.getenv("REDIS_ENABLED", "false").lower() == "true"
@@ -85,8 +85,8 @@ class Settings(BaseSettings):
     SMTP_PORT: int = int(os.getenv("SMTP_PORT", "587"))
     SMTP_USERNAME: str = os.getenv("SMTP_USERNAME", "your-email@gmail.com")
     SMTP_PASSWORD: str = os.getenv("SMTP_PASSWORD", "your-password")
-    FROM_EMAIL: str = os.getenv("FROM_EMAIL", "noreply@chattermate.chat")
-    FROM_NAME: str = os.getenv("FROM_NAME", "ChatterMate")
+    FROM_EMAIL: str = os.getenv("FROM_EMAIL", "noreply@replypier.site")
+    FROM_NAME: str = os.getenv("FROM_NAME", "ReplyPier")
 
     # Shopify
     SHOPIFY_API_KEY: str = os.getenv("SHOPIFY_API_KEY", "")
@@ -152,7 +152,7 @@ class Settings(BaseSettings):
 
     # S3 Configuration
     S3_FILE_STORAGE: bool = os.getenv("S3_FILE_STORAGE", "false").lower() == "true"
-    S3_BUCKET: str = os.getenv("S3_BUCKET", "chattermate-uploads")
+    S3_BUCKET: str = os.getenv("S3_BUCKET", "replypier-uploads")
     S3_REGION: str = os.getenv("S3_REGION", "us-east-1")
     # None, not "", when unset: boto3 only falls back to its default credential
     # chain (env → shared config → IAM instance/container role) if these are
@@ -256,9 +256,9 @@ class Settings(BaseSettings):
     # to "path" mode.
     HELP_CENTER_PUBLIC_MODE: str = os.getenv("HELP_CENTER_PUBLIC_MODE", "path")
     # Base domain serving {slug}.<base> help centers.
-    HELP_CENTER_BASE_DOMAIN: str = os.getenv("HELP_CENTER_BASE_DOMAIN", "chattermate.help")
+    HELP_CENTER_BASE_DOMAIN: str = os.getenv("HELP_CENTER_BASE_DOMAIN", "help.replypier.site")
     # CNAME target customers point their custom help-center domain at.
-    HELP_CENTER_CNAME_TARGET: str = os.getenv("HELP_CENTER_CNAME_TARGET", "cname.chattermate.chat")
+    HELP_CENTER_CNAME_TARGET: str = os.getenv("HELP_CENTER_CNAME_TARGET", "cname.replypier.site")
     # IPs the CNAME target resolves to — accepted when a provider flattens the
     # CNAME into A/AAAA records (comma-separated).
     HELP_CENTER_TARGET_IPS: frozenset = frozenset(
@@ -273,7 +273,7 @@ class Settings(BaseSettings):
     # Force a context-window size (tokens) for exotic/self-hosted models; 0 = auto.
     FAQ_CONTEXT_TOKENS_OVERRIDE: int = int(os.getenv("FAQ_CONTEXT_TOKENS_OVERRIDE", "0"))
     # Meter FAQ generation credits even for orgs on their own API key
-    # (default: hosted CHATTERMATE model only).
+    # (default: hosted REPLYPIER model only).
     FAQ_METER_OWN_KEY: bool = os.getenv("FAQ_METER_OWN_KEY", "false").lower() == "true"
     FAQ_IMPORT_MAX_PAGE_CHARS: int = int(os.getenv("FAQ_IMPORT_MAX_PAGE_CHARS", "100000"))
     FAQ_IMPORT_FETCH_TIMEOUT: int = int(os.getenv("FAQ_IMPORT_FETCH_TIMEOUT", "30"))

backend/app/core/cors.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/crawler_policy.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/default_templates.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/edition.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/encryption.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/error_handlers.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.

backend/app/core/exceptions.py

@@ -1,5 +1,5 @@
 """
-Copyright 2024-2026 ChatterMate
+Copyright 2024-2026 ReplyPier
 
 Licensed under the Apache License, Version 2.0 (the "License");
 you may not use this file except in compliance with the License.