85 lines
3.1 KiB
Python
85 lines
3.1 KiB
Python
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"""
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Copyright 2024-2026 ReplyPier
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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"""
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import enum
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import uuid
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from sqlalchemy import Column, String, Text, Boolean, DateTime, ForeignKey, JSON, UniqueConstraint
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from sqlalchemy.orm import relationship
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from sqlalchemy.sql import func
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from sqlalchemy.dialects.postgresql import UUID
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from app.database import Base
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class ChannelType(str, enum.Enum):
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"""Messaging channels a customer conversation can arrive from.
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Stored as plain strings (not a DB enum) so adding a channel never
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requires a schema migration. 'web' is the embedded widget and has no
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ChannelAccount row.
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"""
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WEB = "web"
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TELEGRAM = "telegram"
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WHATSAPP = "whatsapp"
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MESSENGER = "messenger"
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INSTAGRAM = "instagram"
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SLACK = "slack"
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EMAIL = "email"
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SMS = "sms"
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LINE = "line"
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API = "api"
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class ChannelAccount(Base):
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"""An organization's connected account on an external messaging channel.
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One row per connected bot/number/page. Channel-specific secrets
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(bot tokens, page access tokens, WABA ids, ...) live together in
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`encrypted_credentials` as a Fernet-encrypted JSON blob so new channels
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never need schema changes.
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"""
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__tablename__ = "channel_accounts"
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__table_args__ = (
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UniqueConstraint('channel_type', 'external_account_id', name='uq_channel_account_external'),
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)
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id = Column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4)
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organization_id = Column(
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UUID(as_uuid=True),
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ForeignKey("organizations.id", ondelete="CASCADE"),
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nullable=False,
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index=True
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)
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channel_type = Column(String, nullable=False, index=True)
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# Platform-side identifier: Telegram bot id, WhatsApp phone_number_id,
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# Facebook page id, Slack team id, inbound email address, ...
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external_account_id = Column(String, nullable=False)
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# Human-readable label shown in settings: "@acme_bot", "Acme (+44...)"
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display_name = Column(String, nullable=True)
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# Fernet-encrypted JSON of channel-specific secrets
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encrypted_credentials = Column(Text, nullable=False)
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# Per-account secret used to authenticate inbound webhooks
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webhook_secret = Column(String, nullable=False)
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# Non-secret channel settings (greeting, template defaults, storage mode, ...)
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settings = Column(JSON, default=dict)
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is_active = Column(Boolean, nullable=False, default=True)
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created_at = Column(DateTime(timezone=True), server_default=func.now())
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updated_at = Column(DateTime(timezone=True), server_default=func.now(), onupdate=func.now())
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organization = relationship("Organization")
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