2026-10-17 22:05:00 +08:00
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"""
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2026-10-26 00:50:43 +08:00
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Copyright 2024-2026 ReplyPier
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2026-10-17 22:05:00 +08:00
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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AI-ticketing plan gating: paid-plan feature on cloud, unrestricted for
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OSS/self-hosted. Thin wrappers over the generic feature gate (the
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help-center pattern).
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"""
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from uuid import UUID
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from sqlalchemy.orm import Session
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from app.services.feature_gate import check_feature_access, feature_allowed
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AI_TICKETING_FEATURE = "ai_ticketing"
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UPGRADE_MESSAGE = (
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"AI Ticketing is not available in your current plan. "
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"Please upgrade to access this feature."
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)
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def ticketing_allowed(db: Session, organization_id: UUID) -> bool:
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"""Non-raising check — used by the chat-agent tool assembly and workers.
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Fails closed on gating errors."""
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return feature_allowed(db, organization_id, AI_TICKETING_FEATURE)
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def check_ticketing_access(db: Session, organization_id: UUID) -> None:
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"""Raising check for admin endpoints (403 with the upgrade message)."""
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check_feature_access(db, organization_id, AI_TICKETING_FEATURE, UPGRADE_MESSAGE)
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