19 lines
1006 B
TypeScript
19 lines
1006 B
TypeScript
|
import { test, expect, channels, expectUnchanged, AI_REPLY } from '@e2e'
|
||
|
|
|
||
|
|
// The core promise of every channel: a customer writes in, the agent's answer goes
|
||
|
|
// back out on the same channel, to that customer.
|
||
|
|
for (const [name, connect] of Object.entries(channels)) {
|
||
|
|
test(`a customer on ${name} gets the agent's answer back there @channels`, async ({ agent, llm, adminApi, request }) => {
|
||
|
|
await llm.script(agent, (s) => s
|
||
|
|
.when(/opening hours/i).reply('We are open 9am to 5pm, Monday to Friday.')
|
||
|
|
.otherwise().reply('Happy to help!'))
|
||
|
|
|
||
|
|
const channel = await connect({ api: adminApi, request, agentId: agent.id })
|
||
|
|
const chat = channel.chatWith('Tess')
|
||
|
|
await chat.send('What are your opening hours?')
|
||
|
|
|
||
|
|
// Exactly one answer, the scripted one, from this account — no duplicate, no default.
|
||
|
|
await expect.poll(() => chat.replies(), AI_REPLY).toEqual(['We are open 9am to 5pm, Monday to Friday.'])
|
||
|
|
await expectUnchanged(`${name} replies`, () => chat.replies())
|
||
|
|
})
|
||
|
|
}
|