2026-10-15 20:25:00 +08:00
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{#
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2026-10-26 00:50:43 +08:00
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Copyright 2024-2026 ReplyPier
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2026-10-15 20:25:00 +08:00
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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A single help-center article: breadcrumb trail (which must stay in step with the
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BreadcrumbList JSON-LD), rich Markdown body, "Was this helpful?"
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feedback, and related articles. `article.body_html` is the ONLY value rendered
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`| safe` — it is pre-sanitized to an HTML allowlist by help_center_content;
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every other value stays autoescaped.
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#}{% extends "help_center/base.html" %}
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{% block body %}
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<div class="hc-body">
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<!-- ---- SIDEBAR ---- -->
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<aside class="hc-aside">
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{% if topics %}
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<div class="hc-aside-label">BROWSE TOPICS</div>
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<div class="hc-topics">
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{% for topic in topics %}
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<a class="hc-topic{% if topic.active %} active{% endif %}" href="{{ base_path }}/?topic={{ topic.category | urlencode }}" style="--ic: {{ topic.color }};">
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<span class="hc-topic-icon">
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<svg viewBox="0 0 24 24" width="17" height="17" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round"><path d="M4 6a2 2 0 0 1 2-2h4l2 2h6a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H6a2 2 0 0 1-2-2z"></path></svg>
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</span>
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<span class="hc-topic-name">{{ topic.category }}</span>
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<span class="hc-topic-count">{{ topic.count }}</span>
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</a>
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{% endfor %}
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</div>
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{% endif %}
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{% if widget_id %}
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<div class="hc-help-card">
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<h3>Can't find it?</h3>
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<p>Ask our assistant — it answers instantly and can bring in a human.</p>
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<button class="hc-cta-btn" type="button" data-chat style="padding: 9px 14px; font-size: 13px; border-radius: 10px; background: var(--brand); color: var(--brand-ink);">
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<svg viewBox="0 0 24 24" width="14" height="14" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M21 11.5a8.5 8.5 0 0 1-12.3 7.6L3 21l1.9-5.7A8.5 8.5 0 1 1 21 11.5z"></path></svg>
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Start a chat
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</button>
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</div>
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{% endif %}
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</aside>
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<!-- ---- ARTICLE ---- -->
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<main class="hc-main">
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<article class="hc-article" style="--ic: {{ article.color }};">
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<nav class="hc-crumbs" aria-label="Breadcrumb">
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{%- for crumb in breadcrumbs %}
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{%- if not loop.first %}<span class="hc-crumb-sep" aria-hidden="true">›</span>{% endif %}
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{%- if crumb.href %}
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<a href="{{ crumb.href }}">{{ crumb.label }}</a>
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{%- else %}
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<span class="hc-crumb-current" aria-current="page" title="{{ crumb.label }}">{{ crumb.label }}</span>
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{%- endif %}
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{%- endfor %}
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</nav>
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<div class="hc-article-meta">
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<span class="hc-article-tag">{{ article.category }}</span>
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<span class="hc-article-time">{{ article.read_time }}</span>
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</div>
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<h1>{{ article.question }}</h1>
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<div class="hc-article-card">
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<div class="hc-article-body">{{ article.body_html | safe }}</div>
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{% if article.feedback_url %}
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<div class="hc-feedback" data-feedback data-feedback-url="{{ article.feedback_url }}">
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<span class="hc-feedback-q">Was this helpful?</span>
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<button class="hc-vote" type="button" data-vote="yes">
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<svg viewBox="0 0 24 24" width="14" height="14" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M7 11v9H4a1 1 0 0 1-1-1v-7a1 1 0 0 1 1-1z"></path><path d="M7 11l4-8a2 2 0 0 1 3 1.8V9h4.5a2 2 0 0 1 2 2.4l-1.4 7A2 2 0 0 1 17 20H7"></path></svg>
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Yes
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</button>
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<button class="hc-vote" type="button" data-vote="no">
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<svg viewBox="0 0 24 24" width="14" height="14" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M17 13V4h3a1 1 0 0 1 1 1v7a1 1 0 0 1-1 1z"></path><path d="M17 13l-4 8a2 2 0 0 1-3-1.8V15H5.5a2 2 0 0 1-2-2.4l1.4-7A2 2 0 0 1 7 4h10"></path></svg>
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No
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</button>
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<span class="hc-thanks" hidden>Thanks for the feedback!</span>
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</div>
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{% endif %}
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</div>
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{% if article.related %}
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<div class="hc-related">
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<div class="hc-related-label">RELATED ARTICLES</div>
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<div class="hc-related-grid">
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{% for r in article.related %}
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<a class="hc-related-card" href="{{ base_path }}{{ r.href }}" style="--ic: {{ r.color }};">
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<span class="hc-related-top">
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<span class="hc-related-icon">
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<svg viewBox="0 0 24 24" width="17" height="17" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round"><path d="M4 6a2 2 0 0 1 2-2h4l2 2h6a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H6a2 2 0 0 1-2-2z"></path></svg>
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</span>
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<span style="color:#c4c8d2; display:flex;"><svg viewBox="0 0 24 24" width="17" height="17" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M7 17L17 7M17 7H8M17 7v9"></path></svg></span>
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</span>
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<span class="hc-related-q">{{ r.question }}</span>
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<span class="hc-related-time">
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<svg viewBox="0 0 24 24" width="13" height="13" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"><path d="M14 3v5h5"></path><path d="M6 3h9l5 5v13H6z"></path></svg>
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{{ r.read_time }}
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</span>
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</a>
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{% endfor %}
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</div>
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</div>
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{% endif %}
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</article>
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</main>
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</div>
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{% endblock %}
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{% block page_scripts %}
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<script>
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(function () {
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// per-article "Was this helpful?" — records the vote, then acknowledges.
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var fb = document.querySelector('[data-feedback]');
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if (!fb) return;
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var voted = false;
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fb.addEventListener('click', function (e) {
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var btn = e.target.closest('[data-vote]');
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if (!btn || voted) return;
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voted = true;
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var helpful = btn.getAttribute('data-vote') === 'yes';
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fb.querySelectorAll('.hc-vote').forEach(function (v) { v.classList.remove('on-yes', 'on-no'); });
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btn.classList.add(helpful ? 'on-yes' : 'on-no');
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var thanks = fb.querySelector('.hc-thanks');
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if (thanks) thanks.hidden = false;
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// Explicit URL, not location.pathname: an article that kept its original
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// URL through a migration is served at a path with no /feedback route.
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fetch(fb.getAttribute('data-feedback-url'), {
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method: 'POST',
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headers: { 'Content-Type': 'application/json' },
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body: JSON.stringify({ helpful: helpful })
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}).catch(function () {}); // best-effort; the UI already acknowledged
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});
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})();
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</script>
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{% endblock %}
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